Dear Jagex,
I've been a loyal member for years and it has become increasingly evident that your priority lies with raking in money rather than actually providing legitimate players with chances e.g. this name changing system. Your whole system is flawed. I've had my eye on my dream name for years, surely enough I logged in at 2 PM on the dot to change my name to my desired name. It was available! But... Your pathetic system left me standing there for 3 hours trying to get this name. Surely enough, some level 3 gold farmer sniped the name from me... This is totally unfair, I have been a loyal member funding your wages for years yet even when I provided myself with the best opportunity to get my desired name I couldn't. I understand that other players may have wanted this name but no, it was given to a level 3 gold farmer. I could have got the name straight away if your name changing system wasn't riddled with gold farmers or it actually worked. Some people in my clan have been trying to change their name for 7 hours. This is ludicrous.
Kind regards,
Bunsen
05-Aug-2014 21:48:57