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Loyalty Store Delay - Update

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Mod Michelle

Mod Michelle

Jagex Moderator Forum Profile Posts by user
The upcoming merger of the Members Loyalty Programme and Solomon's General Store has been temporarily postponed due to some last minute hiccups.

We anticipate that the delay will only last for a day or so. We will strive to deliver this exciting new service to you as soon as we have ironed out a few kinks in the system.

The upcoming merger of the Members Loyalty Programme and Solomon's General Store has been delayed until next week. With literally millions of Loyalty Points to count up and distribute and with a few last minute bugs still to iron out we felt it best to delay the launch until next week rather than rush it out. During this time the existing loyalty store will remain closed. We apologise for the delay and plan to move the launch into next week's game update.

Be sure to check out how we’ve updated the Loyalty Programme in the official FAQ .

In the meantime, please be patient and keep an eye for further news next week.

The RuneScape Team ~The
Mod
Michelle
~

27-Aug-2013 16:31:31 - Last edited on 28-Aug-2013 17:23:34 by Mod Michelle

Helaman

Helaman

Posts: 199 Iron Posts by user Forum Profile RuneMetrics Profile
Too bad :( I've been looking forward to this for a while, but I guess it's better to do something fully instead of releasing a unfinished product.

Edit: Second post! Wooho!

27-Aug-2013 16:32:44 - Last edited on 27-Aug-2013 16:44:33 by Helaman

Anon Troll
May Member 2011

Anon Troll

Posts: 17,347 Opal Posts by user Forum Profile RuneMetrics Profile
Why the hell did it take you so long just to post this?

You don't get my thanks.
You said two hours ago that information is coming and you never had the decency to tell us it was delayed then. TWO HOURS WITHOUT ANYTHING.

Why do you treat us like this? Who is the higher up that decided to keep us in the dark.

It's bloody disgusting that we're being treated like this.
-
It's not about the delay, it's about them sending a message.

Their communication skills with the customers leaves a lot to be desired.

Ahh the problem has arisen. News article dated 22nd of this month.
" RuneScape developer undergoing review of player support functions

A source connected to the matter told Develop a “decent number of people” in support roles had been laid off from the company. "

You may want to scratch off customer support priority from membership benefits if you guys are being laid off.
Muh Triggers

#TransfatActivist

27-Aug-2013 16:34:10 - Last edited on 29-Aug-2013 16:59:41 by Anon Troll

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