Just some info to make sure ppl are keeping their accounts secure.
Sicariu said :
I'd recommend checking out Community Led Account Help for more advice, but there have been a lot of fake Jagex streams on Twitch where a recording of an official livestream is played by someone impersonating Jagex. These streams are full of phishing links and are view-botted to make them appear as having a lot of viewers. That could be the root of the issue.
If you click any links, these fake streams send you to a phishing page that mocks the real RuneScape login page where it asks you to log in, enter your bank PIN and authenticator code, etc. which gives a hijacker everything they need to access your account.
Sorry to hear your members got hijacked, but they need to take some extra precautions regarding their own account and computer security. It's possible that they now have viruses and/or malware on their device and should be cautious about other personal info, such as banking and credit card information, being compromised as well.
Here's some support articles they can check out:
- Hijacked Account
- Account Security Tips
- Security Software
- Securing Your Computer
- Phishing Websites and Suspicious Emails
- Fake Websites
Sicariu said :
I'd recommend checking out Community Led Account Help for more advice, but there have been a lot of fake Jagex streams on Twitch where a recording of an official livestream is played by someone impersonating Jagex. These streams are full of phishing links and are view-botted to make them appear as having a lot of viewers. That could be the root of the issue.
If you click any links, these fake streams send you to a phishing page that mocks the real RuneScape login page where it asks you to log in, enter your bank PIN and authenticator code, etc. which gives a hijacker everything they need to access your account.
Sorry to hear your members got hijacked, but they need to take some extra precautions regarding their own account and computer security. It's possible that they now have viruses and/or malware on their device and should be cautious about other personal info, such as banking and credit card information, being compromised as well.
Here's some support articles they can check out:
- Hijacked Account
- Account Security Tips
- Security Software
- Securing Your Computer
- Phishing Websites and Suspicious Emails
- Fake Websites
YOU WIN OR YOU LEARN
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05-Feb-2019 14:27:09 - Last edited on 05-Feb-2019 14:27:31 by CuddleBucket
