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jagex doesnt solve issues

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HCsilvermtg
Jun Member 2023

HCsilvermtg

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
good to know i can get harassed by someone day after day report them and if by some miracle the built in systems work, they cn continue to make real life threats on multiple saccounts without reprecussion. seriously dude im at the point of quitting and just making a claim to the fbi at this point. when some random dude messages u with your irl info and jagex cant even remove them from contacting you, there is a serious issue. what a joke thanks for the game being ruined

30-Jul-2023 17:26:58

Adarajin
Jan Member 2005

Adarajin

Posts: 14,224 Opal Posts by user Forum Profile RuneMetrics Profile
If you believe someone has your real-life information and is a real-life threat to you, the proper procedure is to report any/all of their in-game messages in-game to Jagex to preserve the evidence, and then go to your local police. Jagex will share their logs and other information with the police if requested by the police. Real-Life Threats (of any kind) cannot be directly handled by Jagex, which is why you need to get the proper authorities involved. Jagex is a resource for those authorities to use, but does not have the solution in and of themselves. Things may be looking down now, but I see a light at the end of the tunnel;
Do you think I should get off the tracks?

30-Jul-2023 21:54:20

Tuffty
Jan
fmod Member
2003

Tuffty

Forum Moderator Posts: 152,160 Ruby Posts by user Forum Profile RuneMetrics Profile
Adarajin said :
If you believe someone has your real-life information and is a real-life threat to you, the proper procedure is to report any/all of their in-game messages in-game to Jagex to preserve the evidence, and then go to your local police. Jagex will share their logs and other information with the police if requested by the police. Real-Life Threats (of any kind) cannot be directly handled by Jagex, which is why you need to get the proper authorities involved. Jagex is a resource for those authorities to use, but does not have the solution in and of themselves.

Thats the Correct way to report these issues.

I would suggest you follow the path above. Report any and all instances of real-life threats in game. You might also want to try sending Jagex and E-Mail with all the dates and reports sent in etc. E-Mail is at:- [email protected]

Send in as much information as you can.

Remember to keep notes of everything including Screenshots with names and the offending messages incase you follow this up by going to the Police. More information you have names, messages etc the easier it is to stop this sort of thing happening again.

I do wish you the best of luck.
Comprehensive Account Security
What do snowmen have for breakfast? Snowflakes! :P

31-Jul-2023 11:56:54

2_Tron

2_Tron

Posts: 22,961 Opal Posts by user Forum Profile RuneMetrics Profile
If someone does know you in real life and know that you play RuneScape and knows your account(s) than there's little to nothing Jagex/JMods can do than said advice given above to go to the police.
You aren't the first one to whom it may have happened, take it seriously and go to the police with your information.

01-Aug-2023 21:47:41

Bertel62
Aug Member 2023

Bertel62

Posts: 1,009 Mithril Posts by user Forum Profile RuneMetrics Profile
2_Tron said :
If someone does know you in real life and know that you play RuneScape and knows your account(s) than there's little to nothing Jagex/JMods can do than said advice given above to go to the police.
You aren't the first one to whom it may have happened, take it seriously and go to the police with your information.

That doesn't make sense. Since when is it illegal to know someone in real life, and know they play RuneScape? I know a lot of people in real life. I also know that some of them play RuneScape. Am I a criminal for that?

09-Aug-2023 11:25:35 - Last edited on 09-Aug-2023 11:26:03 by Bertel62

Scouse
Feb Member 2018

Scouse

Posts: 29,018 Sapphire Posts by user Forum Profile RuneMetrics Profile
HCsilvermtg said :
good to know i can get harassed by someone day after day report them and if by some miracle the built in systems work, they cn continue to make real life threats on multiple saccounts without reprecussion. seriously dude im at the point of quitting and just making a claim to the fbi at this point. when some random dude messages u with your irl info and jagex cant even remove them from contacting you, there is a serious issue. what a joke thanks for the game being ruined


It can only be a family member, real life friend or someone you have shared your details with.

Jagex as a whole are pretty shite at protecting your account but really top notch at protecting personal details such as bank details, names and addresses.

If what you are saying is true bro, look closer to home or within your online circle of friends before you blame Jagex for leaking your info.

Much love

Scouse - Not all friends become friends for the purpose of friendship..
[qfc id=]whatever[/qfc]
#JFT96
August 15th 2017, the day Jagex freed me
Liverpool is love, Liverpool is life

11-Aug-2023 21:36:04

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