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More proof players dont matter

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Rishinger V

Rishinger V

Posts: 20 Bronze Posts by user Forum Profile RuneMetrics Profile
https://support.runescape.com/hc/en-gb/articles/209366569-Lost-items

If people don't want to click on the link the part to take away from this is:


It's against our policy to return items when:

. You were hijacked or scammed. Follow our security advice to prevent this from happening again.

We're unable to return items at all in Old School RuneScape due to technical limitations with the game.


Yet when one minor streamer admits to having no account security and gets hacked? oh guess what, suddenly they do have the ability to return items to people.
But wait, that's meant to be impossible because of "technical limitations" right?


I don't think Jagex realize, or care that doing greedy crap like this is how you drive away the core players of your game.
If you drive away your core players guess what, the number of streamers you have will mean literally nothing because you've managed to keep one streamer playing, but lost 1,000 players in the process.
And when you lose all those players you can guarantee that all the bot farms paying your wages are going to vanish too, because why are people going to pay to run bot farms when there's no players around buying their gold?


It's not surprising that "popular" streamers get preferential treatment like that but it sure as hell is sickening and I for one am not giving a single cent to a company that so publicly says screw you to their player base like that.

16-Oct-2023 05:39:14

Tenebri
Jan Member 2015

Tenebri

Posts: 39,133 Sapphire Posts by user Forum Profile RuneMetrics Profile
regarding recent item returns a message from jagex.

you are a tad late

Rishinger V said :


We're unable to return items at all in Old School RuneScape due to technical limitations with the game.
.



they are in process of rewording that.
200m all RS3 on 7/3/19
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16-Oct-2023 09:35:45 - Last edited on 16-Oct-2023 09:38:22 by Tenebri

Rishinger V

Rishinger V

Posts: 20 Bronze Posts by user Forum Profile RuneMetrics Profile
Rewording it at this point doesn't matter, they've proven that it was just a blatant lie to say that in the first place.
They say they're "working on it" but changing what it says on the lost item page there would take literally 2 seconds.

Hell, the fact that beta worlds exist proves that they've been more then able to set players levels and give them whatever gear they want for a long time.

Plus that's not even the biggest issue here, the biggest issue is that Jagex state on the website that it's against their policy to give items back to people who were scammed.
This guy admitted he had zero account security and got all his items back because he's a streamer while other people who have legitimately been hacked get the generic automated reply saying it's impossible to return items.

But lets delve into what they actually said here about item recovery:

. This process can be carried out entirely on our end and does not require players to reach out to inform us of their loss.

. Content creators, with their widespread reach and impact on our community and potential players, undoubtedly play a pivotal role in amplifying and enriching the gaming experience, and often assist in showcasing our game to a wider audience.

. We will be adjusting the language and information presented on our website to accurately reflect our current capabilities and limitations in terms of item returns. This is to assure that our communicated stance is as transparent and accurate as possible, aligning with our actions and avoiding future confusion.

So, they're telling players in that article not to contact them about lost items, talking about how 'content creators' are the most important people to them and how they aren't going to change their policies about item returns at all, they're just going to give it more specific wording.

Yeah....great move there that really shows just what they think of their player base.

17-Oct-2023 05:16:35

Tenebri
Jan Member 2015

Tenebri

Posts: 39,133 Sapphire Posts by user Forum Profile RuneMetrics Profile
Rishinger V said :
Rewording it at this point doesn't matter, they've proven that it was just a blatant lie to say that in the first place.
.

things change.

do i think they shouldnt have given that dude his stuff back. yes i 100% on that side of the coin.

but things do change and clearly they have here. should they have changed the stance on site before doing the action? 100%.

but getting all worked up over it is just a waste of energy. there are worse things in the world
200m all RS3 on 7/3/19
1.2Billion overall Slayer xp / Ultimate slayer title

OSRS 2277/2277 Untrim slayer cape
Hail Satan, He loves for who you are.

17-Oct-2023 19:59:19 - Last edited on 17-Oct-2023 20:00:03 by Tenebri

Rishinger V

Rishinger V

Posts: 20 Bronze Posts by user Forum Profile RuneMetrics Profile
Tenebri said :
Rishinger V said :
Rewording it at this point doesn't matter, they've proven that it was just a blatant lie to say that in the first place.
.

things change.

do i think they shouldnt have given that dude his stuff back. yes i 100% on that side of the coin.

but things do change and clearly they have here. should they have changed the stance on site before doing the action? 100%.

but getting all worked up over it is just a waste of energy. there are worse things in the world

There are definitely worse things in the world but that being said, its because people don't complain or take any action that companies get away with scummy behavior like this that screws over the players in favor of money.

The only way to make companies take players complaints in scenarios like this seriously is to put a dent in their profits and the only way that can start taking effect is making people pay attention to the situation.

18-Oct-2023 08:08:41

Tenebri
Jan Member 2015

Tenebri

Posts: 39,133 Sapphire Posts by user Forum Profile RuneMetrics Profile
Rishinger V said :
Tenebri said :
Rishinger V said :
Rewording it at this point doesn't matter, they've proven that it was just a blatant lie to say that in the first place.
.

things change.

do i think they shouldnt have given that dude his stuff back. yes i 100% on that side of the coin.

but things do change and clearly they have here. should they have changed the stance on site before doing the action? 100%.

but getting all worked up over it is just a waste of energy. there are worse things in the world

There are definitely worse things in the world but that being said, its because people don't complain or take any action that companies get away with scummy behavior like this that screws over the players in favor of money.


and yet as i said already in my first post you are too late, as action is now being taken

you are complaining your pizza is late, when you are eating the pizza. and they have already said "yeah our delivery times need work"
200m all RS3 on 7/3/19
1.2Billion overall Slayer xp / Ultimate slayer title

OSRS 2277/2277 Untrim slayer cape
Hail Satan, He loves for who you are.

18-Oct-2023 08:27:26 - Last edited on 18-Oct-2023 20:15:09 by Tenebri

E Design
Jan Member 2023

E Design

Posts: 70 Iron Posts by user Forum Profile RuneMetrics Profile
Jagex basically admitted there being 2 tiers of players in the game.

Their post basically was "We acknowledge the problem, but will not do anything to change it, and will still reimbruise content developers because they bring us more players, and for regular players... screw you".

18-Oct-2023 12:19:03 - Last edited on 18-Oct-2023 12:19:20 by E Design

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30-Oct-2023 14:11:53

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