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Carlobrand
Jan Member 2022

Carlobrand

Posts: 1,243 Mithril Posts by user Forum Profile RuneMetrics Profile
I signed up for this new security system maybe a week ago, got my two gold shards - now I'm beginning to regret it. Had to stop using the username and start using the e-mail address instead - the e-mail address to which they send codes so I can access the game and forum, which means my security here is directly dependent on the security of my e-mail, which address I'm typing into the bar every time it wants to sign me in. Not seeing the logic there.

Oh, and the sign-in is apparently once a week or so. I liked the authenticator with its random codes to my phone, and frankly I liked having to sign in (with a username) and authenticate every time I started the game, gave me confidence that I wasn't going to wake up one morning and find my account had been hacked overnight (by someone who had managed to hack my e-mail). This new thing? Gentlemen, I do not feel more secure.

I am very uncomfortable with this overreliance on my e-mail address for security, and I'm very uncomfortable with sitting down to the game and having it start right up without it making an effort to make sure I'm actually me. Maybe there's some feature I don't know about that will address some of this but, if it's out there, the fact that it wasn't mentioned when I signed up for this new security is a lapse. Or, I don't know, maybe I just missed that part, I'm not perfect. I'm also not happy.

And then today it requires me to change my password? A week after I changed security? How often are these password changes going to occur? At least, if I forget the new password, I can ask for help to re-set it - by having them send something to my e-mail address, which I type in when I want to sign in, and which I hope to heaven never gets hacked. I'd ask to go back to the old way but I suspect that's not an option.

09-Jun-2023 00:42:33

Tenebri
Jan Member 2015

Tenebri

Posts: 39,133 Sapphire Posts by user Forum Profile RuneMetrics Profile
Carlobrand said :
I signed up for this new security system maybe a week ago, got my two gold shards - now I'm beginning to regret it. Had to stop using the username and start using the e-mail address instead - the e-mail address to which they send codes so I can access the game and forum, which means my security here is directly dependent on the security of my e-mail, which address I'm typing into the bar every time it wants to sign me in. Not seeing the logic there.
.

save it to the computer. i havent typed my email for jag account since getting it. anywhere.

Carlobrand said :


Oh, and the sign-in is apparently once a week or so. .

its definitely longer than 1 week for me. there was an update this week that made it so we had to use auth again. so if you did it a week ago. that would be why. it wasnt because its a week long, it was because launcher had an update.

Carlobrand said :


I am very uncomfortable with this overreliance on my e-mail address for security,.

if you have an email address only being used for jag account, you will have really no issue. as you wont be typing it anywhere, i made one specifically for jag account, and i will only ever use it for jag account, that is recommended
200m all RS3 on 7/3/19
1.2Billion overall Slayer xp / Ultimate slayer title

OSRS 2277/2277 Untrim slayer cape
Hail Satan, He loves for who you are.

09-Jun-2023 00:46:29

Carlobrand
Jan Member 2022

Carlobrand

Posts: 1,243 Mithril Posts by user Forum Profile RuneMetrics Profile
Tenebri said :

...if you have an email address only being used for jag account, you will have really no issue. as you wont be typing it anywhere, i made one specifically for jag account, and i will only ever use it for jag account, that is recommended

That's a very good idea, not as secure as I'd like but definitely a leap above what I have now. How does one instruct Jagex to change the e-mail address?

09-Jun-2023 01:34:59

Applejuiceaj
Nov
fmod Member
2011

Applejuiceaj

Forum Moderator Posts: 44,941 Sapphire Posts by user Forum Profile RuneMetrics Profile
Carlobrand said :
I liked the authenticator with its random codes to my phone, and frankly I liked having to sign in (with a username) and authenticate every time I started the game

Just wanted to comment on this one point - authenticator codes on your phone haven't gone anywhere, you just have to set them up again. Jagex Accounts are entirely different from RuneScape characters, so the previous authenticator setup couldn't be transferred over.

If you go into your Jagex Account settings (go to the Account Settings page, then click the banner to go to the Jagex Account settings) you will be able to set up the authenticator just as you did for your RuneScape account. You can use the same app you did before, just be sure to save the backup codes in a safe place where you won't lose them, since if you ever lose your authenticator, that becomes the way into your account to reset it unless you keep email codes also enabled as an option.

09-Jun-2023 01:55:31

Carlobrand
Jan Member 2022

Carlobrand

Posts: 1,243 Mithril Posts by user Forum Profile RuneMetrics Profile
Thank you. I really appreciate the help. That was a little complicated - I don't have the head for tech that seems to come instinctively to the young folk, so jealous - but it worked other than that I now have two Google Authenticators for Jagex, the old one and now one identified by my e-mail address. Is the old authenticator of any use, or should I try to find a way to delete that one?

Is there a way to prompt the system to query me on any sign-in, or at least more frequently?

09-Jun-2023 23:53:11

Tenebri
Jan Member 2015

Tenebri

Posts: 39,133 Sapphire Posts by user Forum Profile RuneMetrics Profile
im glad this has been helpful, ive not been called young in a while, il take it.

having email just for jag account will definitely be better security now, and of course takes a worry away too.

old one has no real use no.

there should be an option to prompt you more frequently in the auth settings. if thats what you mean :)
200m all RS3 on 7/3/19
1.2Billion overall Slayer xp / Ultimate slayer title

OSRS 2277/2277 Untrim slayer cape
Hail Satan, He loves for who you are.

10-Jun-2023 00:13:28

Kat Stryke

Kat Stryke

Posts: 2,010 Mithril Posts by user Forum Profile RuneMetrics Profile
The golden cape is an obvious bribe, to convince more players to risk losing access to their accounts by converting to CodeScape.

This should never become forced upon players. Let it remain a choice, if you must, but this ought not be rammed down anyone's throat. I've been putting out fire with gasoline! ^_^

Kat's Diary

12-Jun-2023 21:05:01

Tomato 56789
Apr Member 2022

Tomato 56789

Posts: 15,317 Opal Posts by user Forum Profile RuneMetrics Profile
This is kinda why I'm waiting on switching to a Jagex account. I know too many people who ended up locked out of their mains from bugs associated with the switch and haven't had any luck with acquiring help.
Casual legacy trash of 19 years in RS, author of 6 books irl

12-Jun-2023 21:56:30

Tenebri
Jan Member 2015

Tenebri

Posts: 39,133 Sapphire Posts by user Forum Profile RuneMetrics Profile
^^

except if you get hacked now and the hackers put your account on their jagex account, you are pretty much screwed...

the horror stories you read, are incredibly rare. thats why you get to read them, and not the thousands and thousands that have had 0 issues.
200m all RS3 on 7/3/19
1.2Billion overall Slayer xp / Ultimate slayer title

OSRS 2277/2277 Untrim slayer cape
Hail Satan, He loves for who you are.

12-Jun-2023 22:07:42 - Last edited on 12-Jun-2023 22:08:31 by Tenebri

Tomato 56789
Apr Member 2022

Tomato 56789

Posts: 15,317 Opal Posts by user Forum Profile RuneMetrics Profile
Authenticator, security questions, email that is already attached, zero third party software associated with RS, etc. If someone can get past all that, well it's a bit of a catch-22 until issues with the jagex account, which several people I actually know have experienced, are resolved.
Casual legacy trash of 19 years in RS, author of 6 books irl

12-Jun-2023 22:17:35

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