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I am SICK of this.

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Crow Diehard
Mar Member 2023

Crow Diehard

Posts: 20 Bronze Posts by user Forum Profile RuneMetrics Profile
Runescape Clients Crashing! - A community-led technical support thread, shown zero attention by anyone who can -actually- help, is full of 10 pages of players' plight. Yet, here we are, almost half a decade after a Jagex graphical 'upgrade', which made the majority happy! ... has made the game unplayable for paying customers. Jagex's actions? Apparently ZERO.

I've been a Runescape player since I got my first PC. The first game I ever downloaded -Was- Runescape, actually, and it's the one I will -Always- care about. Why, then, does the company I pay, not care about me? It has been YEARS, and I do mean -YEARS-, of an unplayable game state - and not that I want any compensation for it, I simply want to emphasize - I've had faith, this entire time, that Jagex would find a cure to this ailment that has plagued me through 4 machines, all from different manufacturers, various levels of hardware capability, and each with honest & experienced efforts to fix them by myself AND others, vicariously guiding me.

I'm done, however, I am truly finished - I don't want to quit this game, I want to play it, and at this point, I feel /not discriminated against/, but I feel Stolen From: This game has robbed me of years of my life, if I can no longer play it & so cannot complete the goals on my BUCKET LIST, at this point. I'm a gamer, I'm no casual, and I don't care what people think of me: This is going to feel like -I- failed, because even if you stack a deck against me, I can overcome it with willpower, right? EXCEPT, I'm paying, I have the RIGHT to play this game, granted I follow your Terms of Service: Do I not pay enough? Do I not MTX enough, for my business to be worth Keeping Your Contractual Word?

Another client entirely, this is your fix: Strip this garbage down to bare-min, and fix it, release it as a solve, and your important clientele won't care: I want to see action, before I raise hell about Jagex as a company, not a game provider. extrinsick [Adjective]
1. a : Tired of not forming part of or belonging to a thing; b : Lack of patience for your own extraneousness .
Usage: "I was so extinsickened by my life choices at a point, that I made up this word."

30-Jun-2023 20:46:17

Crow Diehard
Mar Member 2023

Crow Diehard

Posts: 20 Bronze Posts by user Forum Profile RuneMetrics Profile
For reference, I'm doubting that anyone who claims their issue was fixed, was actually fixed in that thread: After you try a fix, it seems to work, you report that it works! ... then the game crashes, and you don't post again, in frustration, disappointment, fear of your own anger, even, and the list goes on: Assuming things are fixed, without testing them yourself, ends where we are today.

You can try to tell me differently, but how I code and how your 'coders' code, must be completely different - I employ the things taught to -actual- professionals. :) extrinsick [Adjective]
1. a : Tired of not forming part of or belonging to a thing; b : Lack of patience for your own extraneousness .
Usage: "I was so extinsickened by my life choices at a point, that I made up this word."

30-Jun-2023 20:52:14

Sinowarrior
Jun Member 2023

Sinowarrior

Posts: 10,196 Opal Posts by user Forum Profile RuneMetrics Profile
I feel your pain, I for one don't believe a community led technical support forum is fit for purpose!

I recently came back and encountered a bunch of bugs which actually inhibited game progress, yet after a month I am no closer to a resolution.

I think Jagex need to reconsider their decision to scrap a dedicated support channel for technical issues/bugs

03-Jul-2023 05:18:01 - Last edited on 03-Jul-2023 05:18:20 by Sinowarrior

Ladyolake
Jan Member 2008

Ladyolake

Posts: 7,094 Rune Posts by user Forum Profile RuneMetrics Profile
The way i had originally fixed my crashes was going to the previous video/graphic version.

But

since beach started ( I know its gone now but ...) I have started having crashes again.

at one time i was playing 3 accounts at same time, with discord up, you tube video up, and rs wiki... NOW... im lucky to have 1 account logged in without getting kicked off ever 10 min or so.

good luck The richest person is not who has the most. It is who Needs the least.

04-Jul-2023 02:04:36

1 Eye Viper
Feb Member 2023

1 Eye Viper

Posts: 1,287 Mithril Posts by user Forum Profile RuneMetrics Profile
The thing that annoyed me the most was no information on the issue. I went to Runescape Twitter and saw nothing posted. Looked on the main page and saw nothing posted. I started thinking Is my PC the issue? Re started the router, cleared cache and checked You Tube for fixes. That's when I saw a post 10 min old about the connectivity issue. You need to do better then that

04-Jul-2023 02:51:31

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