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Quick find code: 285-286-470-66277449

Roddy Piper
Jan Member 2011

Roddy Piper

Posts: 13,751 Opal Posts by user Forum Profile RuneMetrics Profile
So in the news post it says :

We expect to move into Open Beta in early April, but for the meantime, those players that are invited between now and the Open Beta will NOT receive an inbox message or email. Due to the current rate of the expansion and issues with the system, this isn't feasible as we expand to larger portions of the playerbase


I was looking forward to receiving these notifications as proof of ANY ability to contact Jagex if something goes wrong.

So they are telling me there are issues with the system, and that Customer Support has been swamped for exactly 6 months but I should have confidence to take part in this upgrade?

How could I? I can only imagine Customer Support is even more swamped, and will be for some time. Months? Years?

Let me know! In the way you intended to do so.

30-Mar-2023 14:34:08

Tenebri
Jan Member 2015

Tenebri

Posts: 39,133 Sapphire Posts by user Forum Profile RuneMetrics Profile
just means you wont get a notification to say you can join the beta.

you can still give feedback, as the notification to let you know is a no reply notification thats not how you would send feedback on it

this wouldnt of been proof to contact them at all
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30-Mar-2023 14:54:24

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