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My account was hijacked

Quick find code: 285-286-37-66271895

ArtemisDLR
Dec Member 2023

ArtemisDLR

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
I need help with my account because I logged into it a couple days ago and all my valuables were stolen, and my password reset email was changed by the hacker that stole my items. I never shared my password with anyone and my email wasn't compromised, but they still stole 500 million gp worth of my items and locked my account in terms of being able to change my password. The account recovery system hasn't responded to me at all because they claim I'm not the rightful owner despite me having all the proof needed to prove the account is mine. While my account is stuck like this, I can login through my phone, but not my computer and this means that the thief still has access to logging into my account and stealing from me yet again. I want my account back, it isn't fair that someone was just able to so easily breach through my 2fa security and my bank pin and just steal so much of my hard work for me and still have access to my account. Please help

12-Jan-2023 21:34:02

Tenebri
Jan Member 2015

Tenebri

Posts: 39,133 Sapphire Posts by user Forum Profile RuneMetrics Profile
if you still have a bank pin, and they still got past that, you must have accidently given that away somehow.
did you type your bank pin anywhere? wherever this was this how they got access to your account.

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there are many ways to hack someone, most of the time you wont even know youve been compromised till its too late, its the whole point of them doing it this way.
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12-Jan-2023 21:41:31

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