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10-Feb-2020 11:23:58
Forums
Jagex Customer Support Email?
Quick find code: 278-279-907-66142016
I appreciate the link and thought I was about to be able to contact someone directly. However, I went through all of the "clicks" and still never found a path for an email contact - just went to a dead-end.
It used to be MUCH easier to contact Jagex years ago . . .
It used to be MUCH easier to contact Jagex years ago . . .
26-Sep-2020 23:41:58
OK. I finally found the contact spot, but I had to go down a support thread that didn't relate to my issue.
Wow! That was like a Master Level Treasure Trail . . .
Wow! That was like a Master Level Treasure Trail . . .
26-Sep-2020 23:52:38
X Codplaya X
said
:
So I just got hacked by some dude with a YouTube video and it looked like I was on your site but I wasn’t I have screen shots of this guy who am I supposed to send this to he even got into my bank without my bank pin how is tug even possible When signing in to his site, it's possible it requested your bank pin together with authenticator code and password. All of this data went straight into his pockets!
If you're 100% sure you did not insert your bank pin in the site, it means your device somehow got infected with a RAT which let him access your computer remotely.
Steps you would want to take is secure your device and email, and then your account.
Securing your device
Securing your account
If you need any more help it may be easier to ask in Community led account help subforum Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !
So I just got hacked by some dude with a YouTube video and it looked like I was on your site but I wasn’t I have screen shots of this guy who am I supposed to send this to he even got into my bank without my bank pin how is tug even possible When signing in to his site, it's possible it requested your bank pin together with authenticator code and password. All of this data went straight into his pockets!
If you're 100% sure you did not insert your bank pin in the site, it means your device somehow got infected with a RAT which let him access your computer remotely.
Steps you would want to take is secure your device and email, and then your account.
Securing your device
Securing your account
If you need any more help it may be easier to ask in Community led account help subforum Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !
12-Oct-2021 00:21:58
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