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How to get less botchecks?

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Jinevea

Jinevea

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile
Basically the title. Every time I go to a new page on this site, I get a bot check. Sometimes it fails even though I'm clicking all the right pictures. I've accepted cookies already. Is there anything else I can do to prove I'm a real person so I can navigate the site normally?
thanks

12-Jan-2022 00:15:52

Mexk
Aug
fmod Member
2006

Mexk

Forum Moderator Posts: 19,605 Opal Posts by user Forum Profile RuneMetrics Profile
This depends on multiple factors.

It depends on your browser (and its extensions). It depends on your IP address(es) (and whether you actually own them). It depends on your computer(s) (and whether you share them or not)... and so forth. All that said, it does sound like some are experiencing an overly aggressive anti-botting response, though. Ultimately, I am afraid it is hard to give any concrete advice here given the above. However, with continued usage, any flag(s) on you should be lowered and your browsing experience should return to something more normal.

All the best!
¸,.•
Mexk
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Stand up for what is right, even if you stand alone
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12-Jan-2022 08:56:41 - Last edited on 12-Jan-2022 08:57:21 by Mexk

Roddy Piper
Jan Member 2011

Roddy Piper

Posts: 13,751 Opal Posts by user Forum Profile RuneMetrics Profile
My issue with it is if they are targeting me then they got the whole system wrong. First off they are blocking me from the login but I NEVER enter any text into the fields, I use the saved login feature.

I straight up use the most common browser with no personal change in the settings. So my chrome should be the same as the other 70% of users out there.

They claim to monitor everything we do on the test interface and use that to clear us from further testing.

I can see that my tests are steadily increasing in difficulty. That also doesn't fit their description, because they claim difficulty is a setting for the website.

I think even Jagex said they do not target individual users, and I certainly disagree.

13-Jan-2022 12:29:48

Tenebri
Jan Member 2015

Tenebri

Posts: 39,133 Sapphire Posts by user Forum Profile RuneMetrics Profile
Mod Lyon said :
There seems to be a misunderstanding of what CAPTCHA challenges are, and what they are for here.

CAPTCHA challenges are not, as suggested, a primary account security tool akin to the Authenticator.

CAPTCHA challenges are however, a tool used in order to protect our systems from abuse when our provider decides that a request is a little unusual for a countless number of reasons, and thus we need to affirm a user is human.

CAPTCHA challenges are important to keep RuneScape running, and to do things like reduce / ideally stop mass account creations by in-game website spammers. This is one of many cat and mouse games that we work with our partners to mitigate and is definitely not at a level we are happy with. If this system wasn't in place, we have recorded hundreds of thousands of attempts to create accounts which would then log into the game and ruin your in-game experience,

CAPTCHA challenges do protect your account when a malicious user might be submitting a large number of requests.

We are not going to be removing CAPTCHA challenges from the website, for those reasons. While I understand the frustration, we do work to minimise interruptions for our legitimate users and that work continues, as well as the provider of CAPTCHA (hCAPTCHA) continually improving their own service to be easier for humans, and more difficult for bots.

Thanks,
Mod Lyon
200m all RS3 on 7/3/19
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Hail Satan, He loves for who you are.

15-Jan-2022 00:33:50

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