I certainly agree that the forums are in need of a lick of paint. I know I'm not alone, as it's a sentiment shared by many.
The good news is, Jagex still recognises the importance of the forums. This in part thanks to the excellent work of Mod Kari, who has sought to promote the forums and encourage community engagement. Of course, she is not alone in her efforts, with Mod Meadows having played a role, and several others (including Lyon) popping in at times to personally respond to threads and discuss concerns. Another step in the right direction was the work to fix the avatar bug, and I can only hope this is continued with the clan flags and titles.
I would therefore disagree with the notion that the moderators do not read the forums. They most certainly do, but we can't expect them to read and reply to every message or idea that's posted. Jagex's staff might be a little more active on social media, but even then, they do not reply to everything.
I think we're in a good position at the moment, and the next step should be to update the forums to improve their looks, usability, and functionality. With that said, it's no easy job, but it would be lovey to see.
22-Jan-2021 21:47:30