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Auto post help

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Tranq
Nov
fmod Member
2007

Tranq

Forum Moderator Posts: 61,815 Emerald Posts by user Forum Profile RuneMetrics Profile
Whilst it would be helpful from a misplaced thread aspect, it would be a funneling nightmare, although I'd imagine it would end up with another unintended side effect. That would be that people could do the following.

Make the same thread across multiple forums on the same subject. However how would that work, would the system retain a memory of nope you've already posted something on this matter and send the replicant straight to chewy's open maw.

Also would it stop serial spammers who for whatever reason can wreck forum sections to caught and their done having their jollies. Using the same premise as outlined above going nope you've had your one thread you're not allowed x+ more.

How would the funneling process understand context. Often times the written word comes off misconstrued from what was meant, as it's missing body language and tone. People that know you may get the gist of what you wished to convey, an algorithm may not.

How would it tell off the post whether or not the criticism was meant to be constructive and go to the proper feedback forum or just wishing to complain without offering any insight but rather venting, thus it should go to rants.

I'm all for streamlining where we can, unfortunately our forums aren't intuitive enough for such a leap from the stone age to the modern age.
When the day becomes the night and the sky becomes the sea, when the clock strikes heavy and there’s no time for tea; and in our darkest hour, before my final rhyme, she will come back home to Wonderland and turn back the hands of time.

30-Jun-2022 12:37:25

2_Tron

2_Tron

Posts: 22,959 Opal Posts by user Forum Profile RuneMetrics Profile
2_Tron said :
...
Again I will continue to repeat myself that this suggestion is about 'thread-creation' and only surfaces when someone is making a new thread.
Before you see more activity in the entire RuneScape Official Forums (not general-only) it is best to revitalise its base/core purpose so Jagex/JMods have their hands free for interesting Community-things.
Maybe a lot of players of The RuneScape Community do not know but '
Jagex/Jmods
'
are always willing to listen to any feedback, positive & negative, when it comes to feedback
of the products we are able to use alike RuneScape.

This algorithm should helps us to direct feedback of RuneScape 3 and OldSchool RuneScape to the right places, as well as Compliments and Rants and all other forms Forums we have.
Helpful it also could be for Player Led Help Forums as well as Forum Help but the latter would be a difficult matter as it might be a very complicated job.
However, never tried is always a miss.

03-Jul-2022 18:26:47

2_Tron

2_Tron

Posts: 22,959 Opal Posts by user Forum Profile RuneMetrics Profile
About '
Forum Help
' ... is it possible to make a button '
Forum Help
' in the center under your Add Reply-screen, the screen where we normally post.

If we hit that '
Forum Help
' button the 'Add Reply'-screen changes into new '
Add Forum Help Reply
-screen' where in the screen there's already pre-posted ...
Quick Find Code:
Page:
Post:
Summary of Issue:

This way players do not have to 'look for Forum Help' but 'Forum Help' is present right behind a button. That does not say that the 'Forum Help-thread should be removed or taken away from visibility, you always need to be able to read replies from forum moderators there.

A new extra button could also be added the most left under the screen where we normally post.

This button should be called '
Forum Issues
' and is for various reasons there to get a '
verdict
' about the issue(s) you highlight. At best that verdict comes from Jagex/JMods.
Once you press that button you get a screen with all posts in miniature (scrollable) where you have the ability (to hoover a post and a readable pop-up screen of said post will be visible) to click all posts involved that contribute to your issue.
Once done a JMod has the ability to see what your issue is about and in your '
Add Forum Issue Reply
-screen' you also have the ability to explain yourself.

25-Jul-2022 10:04:29

2_Tron

2_Tron

Posts: 22,959 Opal Posts by user Forum Profile RuneMetrics Profile
Is it possible for Jagex/JMods to use an algorithm to deal with pricechecking/offerings to sift through what Jagex/JMods believe are illegal/bad offerings/pricechecks that will harm most of The RuneScape Community?
I know it is a complicated matter and trade has always been but it is better to have an automated judge rather than a single human, most cases involve a team effort which puts a huge pressure on other workloads in '
The Office
' if you wanna continuously check all offers/pricechecks.

11-Aug-2022 08:55:29

Tuffty
Jan
fmod Member
2003

Tuffty

Forum Moderator Posts: 152,160 Ruby Posts by user Forum Profile RuneMetrics Profile
2_Tron said :
Is it possible for Jagex/JMods to use an algorithm to deal with pricechecking/offerings to sift through what Jagex/JMods believe are illegal/bad offerings/pricechecks that will harm most of The RuneScape Community?
I know it is a complicated matter and trade has always been but it is better to have an automated judge rather than a single human, most cases involve a team effort which puts a huge pressure on other workloads in '
The Office
' if you wanna continuously check all offers/pricechecks.

We have a sort of thing now.

[Beware] Price Manipulation

People post info on the thread above and discuss the ways to combat suspected fake trades or manipulation. Jagex have in the past checked several trades and called people out.

Also F-Mods have done the same when proven to be 100% fake removed said threads or posts. Just if there is more then enough proof posted though not just on a whim or because we feel like it. Has to be a legit removal as Jagex wouldn't like it any other way. Rules for all in the end.

I do however think after the uplifting of Max Cash things within ID section for trades will get much better and a lot less fake trades posted.

Also to be fair these days you don't see many fake or manipulating comments within the forums. So I think asking for Jagex to do more could be a waste.

Also this is why we keep saying " Research is key "
Comprehensive Account Security
What do snowmen have for breakfast? Snowflakes! :P

11-Aug-2022 10:22:10 - Last edited on 11-Aug-2022 10:53:02 by Tuffty

2_Tron

2_Tron

Posts: 22,959 Opal Posts by user Forum Profile RuneMetrics Profile
Tuffty said :
...
We have a sort of thing now.

[Beware] Price Manipulation

[Beware] Community Manipulation

...
Hey Tuffty, I've been thinking it over as to how to put it but cases like price manipulation are a very delicate matter between humans thus finding an unbiased/impartial person giving solid advice is very important.
One side of merchants will see no problem as they are probably in the same boat as said person but other merchants will find this person untrustworthy/hard to believe to be honest thus giving problems in the first place.

'
An automated process
' ... '
controlled by Jagex/JMods, unbiased and impartial, with great knowledge of the Grand Exchange/RWT/rule breaking/banned players/Community knowledge/price knowledge
' has the ultimate advantage because there's no human factor that may cloud anything and is very consistent.

12-Aug-2022 10:03:00

Tuffty
Jan
fmod Member
2003

Tuffty

Forum Moderator Posts: 152,160 Ruby Posts by user Forum Profile RuneMetrics Profile
2_Tron I totally get you that price manipulation is a very delicate matter thats why any issues are treated on a case by case basis. If the Community post enough proof and I mean more proof the better it's good for the Community as F-Mods often hide comments if they get reported to the Forum Help thread. Not often but it has been done. If enough proof is posted it's also often passed along to Jagex. Especially if it will cause a lost of issues further down the road.

As for an automated system. I've no idea how that will work. It does sound great on paper but in reality how can it work if no staff member checks it out. I'm not sure it can be done that way.

Yes in the past Jagex have looked into Community reports about manipulation and called people out on threads and issued mutes and bans. Thats very rare it's done these days as the Community are on the ball and do a lot of research on prices and make sure they do not get ripped off. Thats how it should be done as it does work.
Comprehensive Account Security
What do snowmen have for breakfast? Snowflakes! :P

12-Aug-2022 12:19:20

2_Tron

2_Tron

Posts: 22,959 Opal Posts by user Forum Profile RuneMetrics Profile
Hey Tuffty, thanks for your feedback, I do understand your worries but believe me the 'Auto Post Help' is a system that lends a helping hand to catch the biggest problems when they are created but it is never meant for solving everything in one blow as that is impossible.
The work you guys & girls do for The RuneScape Community, including Community Helpers, is still much needed aside the things I suggest.
It will always remain a mutual effort as we need each other and challenging our computers processors is one of them. ... And we need to expand the database of knowledge to better understand future development.

In the future things are only get complicater and complicater thus more elbowgrease is needed and automated processes are part of the solution, not the solution itself.

13-Aug-2022 08:24:52

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