forums.rs

Forums

Need a Computer Genius SOS!

Quick find code: 261-262-838-65694492

Agaperic
Feb Member 2012

Agaperic

Posts: 6,231 Rune Posts by user Forum Profile RuneMetrics Profile
Video: https://www.youtube.com/watch?v=XjgQ_-LaGXk

Randomly, my Toshiba Satellite P755 will force-shut-down/turn-off. My best guess is that there is either a problem with the HDD or even the RAM, or it might be the cooling system malfunctioning, so the laptop shuts off to protect itself. If any of these problems are valid, I don't know how to fix any of them.

Other notes: The laptop is plugged in and battery is fully charged.

Any help is greatly appreciated! \\ Creator of RuneScape Confessions //

15-Oct-2015 02:10:27

Cyanid
Jan Member 2006

Cyanid

Posts: 24,133 Opal Posts by user Forum Profile RuneMetrics Profile
Agaperic said :
it might be the cooling system malfunctioning, so the laptop shuts off to protect itself.

This is usually the problem if your computer is shutting down randomly. If you feel comfortable doing this, I would recommend disassembling your laptop to clean out any dust from the inside.

It may surprise you but if you do this, it will greatly improve the cooling capabilities of the machine. I've done this on a desktop and seen it go from shutting down in 30 seconds to running smoothly after cleaning it.

This is a very common problem, especially in older (~2-3 years) computers.

I would give this a try, and if the problem persists you may have other problems. Just curious, did anything happen prior to cause the laptop to behave like this? Or is this completely out of the blue?


¸¬°™°¬¸
With
¸¬°™°¬¸
Closed Eyes
¸¬°™°¬¸
I §ee
¸¬°™°¬¸
’¸·ˆ·¸
¶¶
`»—«’
¶right¶
`•
†hrøugh
•’
¶¥øu¶
`»—«’
¶¶
¸·ˆ·¸‘

‘•»¸¸«¤×˜¯‘•¸
¶¶¶¶¶
`
¤•¤
’
¶¶¶¶¶
¸•’¯˜×¤»¸¸«•’

°¬_¸–’
’¸¤·¤¸‘
‘–¸_¬°

15-Oct-2015 04:24:11 - Last edited on 15-Oct-2015 04:26:46 by Cyanid

Body btw

Body btw

Posts: 19,488 Opal Posts by user Forum Profile RuneMetrics Profile
Yea I'm not a science rocketist but... that dust adds up over the years. How is it going to cool? I think all computers need a good cleaning after awhile, whether it's working good (for the time-being) or not.

The problem is, some laptops nowa days can be a little tricky to open up... it seems they do it on purpose so that you.. I don't know? Purchase their service packages or a new computer. No idea.
"Why are you posting threads, asking questions and making discussion???"


All I do anymore is fish - 2017

15-Oct-2015 09:19:55

Designer668

Designer668

Posts: 129 Iron Posts by user Forum Profile RuneMetrics Profile
Before you actually open the laptop, consider using temperature monitoring utilities like CPU-Z and RealTemp before jumping to conclusions that it is heat.

Compare the realtime data you receive with the TDP ratings and you should be able to tell if its really overheating.

22-Oct-2015 02:02:58

Agumon

Agumon

Posts: 15,537 Opal Posts by user Forum Profile RuneMetrics Profile
Dust/Overheating is a legit thing

doubt it's ram, and you'd be notified if it was hdd unless your laptop is archaic to the extent it doesn't include a forced shutdown notification due to that


You can try to clean it yourself, just make sure you backup everything incase you mess up and it goes wrong.
soon™

22-Oct-2015 02:08:23

Squallsy

Squallsy

Posts: 16,089 Opal Posts by user Forum Profile RuneMetrics Profile
computer overheating, but its a laptop so its shit, solution - dont use laptops

alternatively, use it in the freezer
The Runescape Forumers

I am famous online and posts from this user may trigger those who suffer from mental insecurities
Mod baiting for shame Squallsy... Have a nice day ~~~Tranq

22-Oct-2015 02:16:30 - Last edited on 22-Oct-2015 02:17:05 by Squallsy

Footjoy

Footjoy

Posts: 11,054 Opal Posts by user Forum Profile RuneMetrics Profile
It does go to the first windows screen, makes me think it's a problem with your OS rather than anything else, my advice would be to first try boot it using something like a boot cd, hiren's boot cd should work fine, if that works, copy all your documents and files and whatever, from there you should completely wipe your hard drive and do a clean install

22-Oct-2015 21:20:33

Quick find code: 261-262-838-65694492 Back to Top