I'm having some problems with my account and getting logged in. I have authenticator and I got a new phone so I have to get the bar code to set it up on the new phone and its not letting me disable and re set it up. can a mod get in touch with me either here or by email to help me resolve this
Just because we have access to the HLF doesn't mean we get special treatment. The best course of action is to go down to
Community Led Account Help
and let those Community Helpers help you.
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2018 FIFA World Cup Russia™
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I understand I don't get special treatment but when I don't receive the emails that the support says its sending I'm wondering where the emails are going..
Best thing is to get in touch with Account Help. The Community Helpers are in touch with Jagex, means that they have the best way to help you with your issue(s). None of us on the HLF (which isn't very frequented in the first place) are able to help you.
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2018 FIFA World Cup Russia™
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