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What happened to HL Feedback?

Quick find code: 259-260-657-66069989

Santah Khan
Jul Member 2004

Santah Khan

Posts: 2,858 Adamant Posts by user Forum Profile RuneMetrics Profile
Merry Christmas to you too Jagex.

I really appreciate the Java Client going back to auto-profiling every time I want to play the game. I love how you screw up my graphic settings, so the first thing I have to do, every time I play is fix them.

Jagex, you do not know what works best for my computer, since you haven't a clue what I have open besides the game. Please leave your silly computer-fingers off my settings.

What I love most about this Christmas present, is how the Java Client just closes, all by itself, most of the time when I'm accessing the bank.

During the season when we decide if we're going to pay with Bonds, or revert back to the less expensive $$ plans, probably isn't the time to be screwing with our game. It's bad enough you're going to ruin smithing and mining, first update in January. At least go back to leaving my game settings alone.

23-Dec-2018 16:51:59

Santah Khan
Jul Member 2004

Santah Khan

Posts: 2,858 Adamant Posts by user Forum Profile RuneMetrics Profile
While I'm here. My 2018 Gold Premier VIP package doesn't expire until 08/02/2019.

Why am I blocked from the VIP world, world 52?

Let me guess, when we purchase 12 months of Gold Premier, we don't really get a full 12 months, we only get until you bring out the next year's Premier package -- at which time anyone with time remaining on the previous year's package, is just stripped away.

Which is a good reason to never trust Jagex, when they offer a length of time membership.

23-Dec-2018 17:07:28

Santah Khan
Jul Member 2004

Santah Khan

Posts: 2,858 Adamant Posts by user Forum Profile RuneMetrics Profile
I know. Jagex. Why not use some skill in your customer service arena.

ONE TIME... give me a msg how your highly stupid algorithm thinks my graphic settings are set too low, and you recommend a setting of ____.

Then give me the OPTION to stay with my current settings or change to your recommended settings.

If I use your settings, and then revert back to my old ones.
LEAVE MY SETTINGS ALONE
. See that date over there above my name, beneath my picture. In fourteen years of playing, I think I've figured out the settings I want my graphics to be.

23-Dec-2018 17:13:46 - Last edited on 23-Dec-2018 17:20:31 by Santah Khan

Santah Khan
Jul Member 2004

Santah Khan

Posts: 2,858 Adamant Posts by user Forum Profile RuneMetrics Profile
They never read the HL feedback either, which is why they removed it. I don't see anyway to contact jagex anymore.

We pay, things go awry, and then some forum mod may suggest we go ask other players for help.

Players don't reprogram the game.

23-Dec-2018 17:23:14

UtaChao

UtaChao

Posts: 1,702 Mithril Posts by user Forum Profile RuneMetrics Profile
They're a shit company who don't care about their players. I've sat here and watched this place dwindle for years, tbh it wasn't that busy when I joined in the first place.

Look at Epic, shit goes wrong they fix it. Shit is OP, they nerf it. All with the help of feedback from players. Jagex and our PM have a lot in common, neither give a shit about the people they serve.
Ironman: Autark

26-Dec-2018 02:27:37 - Last edited on 09-Sep-2019 17:12:01 by UtaChao

Chee
Jul Member 2016

Chee

Posts: 1,946 Mithril Posts by user Forum Profile RuneMetrics Profile
this had the unfortunate side effect of moving a certain person's personal blog space to RSD ... @Chee__RS
Maxed
Ironwoman
Completionist
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Max: 28 Jan 2018 | MQC: 9 Aug 2019 | Comp: 18 Oct 2019

09-Sep-2019 05:09:31

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