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Nezumisan
Mar Member 2019

Nezumisan

Posts: 80 Iron Posts by user Forum Profile RuneMetrics Profile
I am a Premier Member and will be until 28 Dec 2020. Saturday, I played many hours, and everything was OK. I logged out and later logged in after the reset. The reset only gave me 2 keys (instead of 3) and changed my bank spaces from 1420 to 1370. I waited for today’s reset hoping it would correct itself, but it did not, and I cannot play if I need to use the bank.

16-Nov-2020 01:14:42 - Last edited on 16-Nov-2020 01:22:07 by Nezumisan

Lions RAWR
Sep Member 2019

Lions RAWR

Posts: 9,270 Rune Posts by user Forum Profile RuneMetrics Profile
The date of when you picked up your premier membership is important ( not when your membership ends). Whenever you bought premier club 2020, you have 365 days from that date. After that date passes, your normal membership will kick in.

If you are suppose to have premier membership still, than that would be an bug. Time to follow an trail of Treasure.
My Goals Lions Goals

16-Nov-2020 01:21:46

Lions RAWR
Sep Member 2019

Lions RAWR

Posts: 9,270 Rune Posts by user Forum Profile RuneMetrics Profile
Nezumisan said :
Lions, have you ever tried to navigate Rune Scape's Support system. Why can't you just send in a question like I did here?

The support system is a pain the butt to navigate. Normally the answer would be in the " premier club" section, but that is blank til they do the update today.


Nezumisan said :
Thanks for your help. I was pretty sure that the date I joined was the same as the date that my premier became active. How do I find out?

Np :)

The only way you can find out roughly how long you have premier club left is either jot down the date you got it or check old purchase receipts from Jagex ( if you payed with IRL cash).

Other than those ways, There is no in game indication about how much time is left on your premier club . Time to follow an trail of Treasure.
My Goals Lions Goals

16-Nov-2020 01:36:03

Santah Khan
Jul Member 2004

Santah Khan

Posts: 2,858 Adamant Posts by user Forum Profile RuneMetrics Profile
My experience with premier, everyone's premier ends on the same date - regardless of when it started.

If you start it two months after it was introduced, you pay the same price, but your premier lasts two months less than people who bought it on day one.

Not a glitch. It is just how premier works.

16-Nov-2020 05:27:55

Cest Moi
Jan Member 2006

Cest Moi

Posts: 3,701 Adamant Posts by user Forum Profile RuneMetrics Profile
Lions RAWR said :
The date of when you picked up your premier membership is important ( not when your membership ends). Whenever you bought premier club 2020, you have 365 days from that date. After that date passes, your normal membership will kick in.

If you are suppose to have premier membership still, than that would be an bug.

how can one decipher when Premier ends? I don't remember when I purchased it originally years ago.

I read that I am a member till mid January 2021, but that doesn't tell me if its regular or Premium membership for that last month or when my Premium ends at all??

Am very bewildered to say the least since I can't login almost an hour now. so sad...
Cesty

17-Nov-2020 00:34:32

Cest Moi
Jan Member 2006

Cest Moi

Posts: 3,701 Adamant Posts by user Forum Profile RuneMetrics Profile
Trewavas said :
As Lions said, the best way of finding out the end date of your premier status would be to look back through your payment history, to determine when the transaction was made.

where might I find this payment history? I see no history anywhere. Also, I still cannot login and its been over 2 hours now.
Cesty

17-Nov-2020 02:00:55

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