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Trewavas
Jun Member 2014

Trewavas

Posts: 28,498 Sapphire Posts by user Forum Profile RuneMetrics Profile
Here's the latest update from Reddit:

Original message details are unavailable.


We're aware of an issue regarding Jagex Account Guardian that is affecting some users. The teams are aware and we will update you once we have more information on the situation.

UPDATE (13:45 GMT) - We have a build with a potential fix in QA now. We hope to have more to share shortly.

UPDATE (13.00 GMT) - We're continuing to investigate this issue as our highest priority. The teams are closing in on the problem, but we have no ETA to share just yet. We will continue to update you once we have more to share and we apologise for any inconvenience.

https://www.reddit.com/r/runescape/comments/lfbqst/comment/gmkwdj4

08-Feb-2021 14:09:10

Santah Khan
Jul Member 2004

Santah Khan

Posts: 2,858 Adamant Posts by user Forum Profile RuneMetrics Profile
UPDATE (14:35 GMT) - Our Coldfix update has now released and the issue should be resolved. Please post below to let us know if you're still encountering this issue and thanks again for your patience.

Don't post here, Jagex is using reddit, link in above post.

08-Feb-2021 18:42:02

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