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I have 10 Alts I was training for prif / light within, I invested in getting them 75 agility through SHF, 80 Herb, 80 Craft, 99 Smith and a lot of other stats, even keepsaking items.

Who honestly invests so much money in alts if it was a throw away account (including quests & items)



Today they got banned for macroing, even though I was playing them manually.



RIP Frog Army

Give me my frogs back Jagex

24-May-2020 11:13:50 - Last edited on 24-May-2020 11:34:37 by Toad

24-May-2020 13:50:55

they probably got reported for looking like bots

24-May-2020 20:52:47

I was just wrongfully muted over the last 24+ish hours. Not sure what's going on in their abuse department but I think something might need some looking into...

This is what I got muted for ...

(no this isn't a joke, that is a real mute) @Chee__RS

Maxed

Ironwoman

Completionist

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st Mas

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Max: 28 Jan 2018 | MQC: 9 Aug 2019 | Comp: 18 Oct 2019

24-May-2020 22:57:38 - Last edited on 24-May-2020 22:57:56 by Chee

Chee said :
I was just wrongfully muted over the last 24+ish hours. Not sure what's going on in their abuse department but I think something might need some looking into...

This is what I got muted for ...

(no this isn't a joke, that is a real mute)

Whoever is dealing with those report abuse cases needs to be reviewed, I think the department that banned my accounts is different but even in my case their detection system is awful, I got 5 alts banned for standing in artisans workshop, it's beyond a joke

The people reviewing mutes are often low paid (minimum wage) fresh graduates looking to break into the industry.

25-May-2020 01:21:12 - Last edited on 25-May-2020 02:19:52 by Toad

26-May-2020 13:18:17 - Last edited on 26-May-2020 13:36:58 by Toad

28-May-2020 15:55:11

Same thing happened to me too, unfortunately. Playing on a few alts at the same time, and they were all banned at the same time.

I found some information on an 'unofficial' website which suggested that 'Bot Busting (moderate)' implies it may be a manual ban from a Jagex Moderator hopping around looking for bots, and maybe even reviewing those 'false' reports which are coming in.

If any of the reports against my accounts were reviewed, it would be quite obvious that I stand there and talk to people explaining how alts work and why I was running multiple accounts.

I also received exactly the same response as you did - that Jagex have absolute proof I was using third-party software, which is against the rules, but it's only a temp ban so don't worry about it........................

I was reminded of, and direct to, the RuneScape rules and told not to do it again.
I still play on my alts, but I'm genuinely worried/anxious that they're going to be wrongfully banned again - and there's nothing I can do about it.


I understand that mistakes happen, and some bans are going to falsely be applied, but it's very unfair to tell people to stop doing what you are doing and never do it ever again or you will be permanently banned ... when you're doing nothing wrong.

Between just the two of us we have almost 30 paid days of 'false-positive' bans.

A person in my clan was also recently banned. I can't speak on their behalf because I'm unsure of the full story - but he got exactly the same response from Jagex. Unfortunately this happened to his maxed main account.


It would be nice to be able to speak to a human about this issue for the sake of all those affected. There's clearly an issue here

28-May-2020 20:11:00