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Forum Help V3 Thread is sticky

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24-Nov-2022 16:18:57

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24-Nov-2022 17:35:51

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24-Nov-2022 17:39:53

Tren
May
fmod Member
2003

Tren

Forum Moderator Posts: 92,587 Emerald Posts by user Forum Profile RuneMetrics Profile
@ J R Kerr - That forum is for getting assistance from the Community Helpers and other knowledgeable players with payment and membership issues. Your thread was locked as it was ranting about a situation, rather than asking for assistance.

Many of the Premier Membership benefits are not given automatically. They need to be claimed. The Premier Membership page in the Support Centre tells you where to claim each of the various benefits.
~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

24-Nov-2022 19:33:27 - Last edited on 24-Nov-2022 19:34:06 by Tren

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24-Nov-2022 19:34:39

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24-Nov-2022 21:19:05

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24-Nov-2022 21:45:54

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24-Nov-2022 22:14:31

Applejuiceaj
Nov
fmod Member
2011

Applejuiceaj

Forum Moderator Posts: 44,939 Sapphire Posts by user Forum Profile RuneMetrics Profile
J R Kerr - This thread (Forum Help) is meant for reporting forum-based rulebreaking and making thread housekeeping requests only. The discussion you are bringing up here is not something that can be addressed on this thread. As such, please allow for this post to be the last post regarding this particular topic that is made on this thread.

If your daughter is unable to purchase that package, then she should reach out to Jagex's Billing team for assistance.

If you have suggestions as to something Jagex should implement regarding their systems, that sounds like it would fit better in the Suggestions forum.

24-Nov-2022 22:32:32

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25-Nov-2022 01:06:07

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