I'll agree that the thread wasn't suited for future updates. However I wouldn't say those 2 posts weren't technically derailing that thread. It was off the rails long before those 2. However they were the catalyst to what followed.
Sicariu,
They edited their post to just a period and they haven't reported their concern to the proper sticky thread. So nothing to do there.
Puppy Fren,
The posts you wanted taken care of were also edited out.
Miu,
True probably not the best thing to do however read Tren's response on that thread. They quoted it and left some helpful tidbits.
When the day becomes the night and the sky becomes the sea, when the clock strikes heavy and there’s no time for tea; and in our darkest hour, before my final rhyme, she will come back home to Wonderland and turn back the hands of time.
Quick Find Code: 278-279-541-65953661
Thread title: worst account support ever
Page: 1
Post: 1
Summary of issue: Rant about Customer Support regarding their issue in Account Help; I've left a response.