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25-Oct-2014 14:01:19
Forums
Moderation Review Thread
Quick find code: 254-255-371-65388417
Hey
Chisp - I can see why this thread was locked. It should be a great feeling to know that some of the predictions you have made in the past have been accurate however, keeping a thread unnecessarily shouldn't be your method around this.
Lady Zion - You haven't told us the game/thread that got locked.
Let us know when you can.
KingAegon I - Hey, I understand your frustration but we've made a decision. We will continue to look into this, if we do feel it was incorrect after our investigation we will look at making the necessary changes. Thanks.
dxthelb - A number of posts were hidden because they weren't really about the update and more about the negativity of something irrelevant and although your post wasn't a negative one, it was off topic. Thanks.
Finance - Thanks for linking the thread. I can understand why it is locked. I actually think it was right being locked just because it isn't really something appropriate for the forums in my personal opinion. It's true that the information is available for all to discuss and have opinions on but I wouldn't see a need for it to be discussed on the forums but thanks for bringing it to our attention.
Breath Mint - I've already mentioned this to the team to see what the options are but thanks for sharing your thoughts.
IronLevi2 - I don't think they were trying to be sarcastic with their post. I like to put emoticons when I'm posting. It's just something that some people like using, please try not to take it personally. In regards to the thread being locked, I believe it was the right thing to do. Although you mentioned the names not being correct, you need to report the players in game, posting on the forums doesn't help us gather the evidence we need. It is just a matter of being patient whilst our team will look into it. Thanks.
Nsj - Amended. I don't think this was intentional. I believe they were trying to keep the thread on topic and from first glance it may have looked as though your post wasn't related. All resolved now. Thanks.
Thanks 5-x for bringing this to our attention. We do have a number of different Mods and although everyone follows the same guidelines, they all have different personalities and styles of posts. I have passed this onto our forum curator just incase it is something that needs addressing. Thanks.
ZMN - If a J-mod has hidden a thread it would be for a good reason. I have spoken with him about this, if he decides to make the changes, he will do so after going through the information I sent him. If he doesn't change it, it's because the right decision was made to delete/hide duplicate or disruptive threads. Thanks.
1st Uruk Hai - Thanks, I've passed it on.
Z A B A B A - I can see why the first F-Mod locked your thread. Your post including the threads title is in all capital letters and doesn't appear as constructive as it could be. Posting on the suggestions thread as advised by the F-Mod would be idea but it's wise to post constructively.
The F-Mod was right to lock your second thread. The Code of Conduct states:
Moderators are valued supporters of our forums and sometimes need to make difficult decisions. These are discussed with us and are made by following guidelines we have provided. Posting to ask for clarification regarding a rule break is fine, but arguing about it is not.
Offences in this category include:
- Creating threads or posts to harass, discredit or defame a specific moderator.
- Creating threads or posts to argue against a moderator’s decision.
- Posting to flame a moderator.
- Continuous posting to defame or discredit moderators or a specific moderator.
- Posting to argue with a specific moderator.
Please be aware of how your posts may look to others.
Nuda Veritas - Thanks for passing this on. I can see that this thread is already locked. The thing is Forum and Player Moderators are normal players too. They are there to help with the rules/code of conduct but they are still players and they all have their own opinions, thoughts and gaming style. I completely see where you are coming from however and have passed this incident onto Mod Kalaya to look into - if it is something that we don't encourage, we'll be in touch with the F-Mod in question.
Pia Carrot - I can see that the F-Mod locking the thread had a reasonable reason.
Thanks again Finance - un-stickied.
UPDATE:
Shy Misery - I saw this and loved your first few posts. I can see why all the posts were hidden on the page you mentioned - it was heading down a route bringing up personal issues and feelings and although this is not against the rules, I could see the negativity coming out which is why the posts were hidden. I understand and appreciate that you can't see the hidden posts but I think the FMod here was trying to stay on topic. I don't think you did anything wrong and I don't believe the Fmod did anything wrong, this was simply a matter of nipping it in the bud before the posts became personal.
Jokku23 - this is something that we are looking at. It's still under discussion here and once we have a clearer line we'll look at communicating this accordingly. At the moment, all will be handled on a case by case basis, I have passed the thread you mentioned on and the Fmod will be contacted if we believe that it was wrong to post on this thread. Thanks for bringing this to our attention.
Shieldbreak - thanks for sending this over. I can tell you that this was fully investigated and looked into when you posted, however, reading through the thread I noticed it seemed you got quite upset when players were sharing their opinions and thoughts. Surely the reason that you would create a thread would be to get a discussion going? That's great but sadly not everyone is going to agree with you and that's the way it is sometimes. If someone is going to disagree there is nothing wrong with accepting their opinion and moving on from it, what it looks like in this case was you reacting negatively to what was said and in return the other player felt the need to defend their opinion causing a vicious cycle. In future if you're unhappy with what a player says, please by all mean voice your opinion then after just report/ignore. No point in going through a huge argument with someone just to get your point across. Everyone is different and maybe as time goes on you'll get a better understanding of what you were both trying to say.
And last but not least: Aeroxmaster - I can see why the Fmod has hidden your post, although said as a joke with your friend I could understand how it could have come across that you were mocking the OP which is why it was hidden. This thread was locked so I didn't see the point in un-hiding it. Please don't take offence, if she had known that you were friends it would have been a different case I'm sure.
Thanks everyone, sorry it's taken me so long to get back to the few I didn't respond to, I've been working on other projects and forgot to update. All issues were reviewed at the time I posted this initially but I didn't get a chance to respond personally. I'll post on the last page so you know this one has been updated.
Thanks for your patience.
- Mod Neena -
Community Manager
Chisp - I can see why this thread was locked. It should be a great feeling to know that some of the predictions you have made in the past have been accurate however, keeping a thread unnecessarily shouldn't be your method around this.
Lady Zion - You haven't told us the game/thread that got locked.
Let us know when you can.
KingAegon I - Hey, I understand your frustration but we've made a decision. We will continue to look into this, if we do feel it was incorrect after our investigation we will look at making the necessary changes. Thanks.
dxthelb - A number of posts were hidden because they weren't really about the update and more about the negativity of something irrelevant and although your post wasn't a negative one, it was off topic. Thanks.
Finance - Thanks for linking the thread. I can understand why it is locked. I actually think it was right being locked just because it isn't really something appropriate for the forums in my personal opinion. It's true that the information is available for all to discuss and have opinions on but I wouldn't see a need for it to be discussed on the forums but thanks for bringing it to our attention.
Breath Mint - I've already mentioned this to the team to see what the options are but thanks for sharing your thoughts.
IronLevi2 - I don't think they were trying to be sarcastic with their post. I like to put emoticons when I'm posting. It's just something that some people like using, please try not to take it personally. In regards to the thread being locked, I believe it was the right thing to do. Although you mentioned the names not being correct, you need to report the players in game, posting on the forums doesn't help us gather the evidence we need. It is just a matter of being patient whilst our team will look into it. Thanks.
Nsj - Amended. I don't think this was intentional. I believe they were trying to keep the thread on topic and from first glance it may have looked as though your post wasn't related. All resolved now. Thanks.
Thanks 5-x for bringing this to our attention. We do have a number of different Mods and although everyone follows the same guidelines, they all have different personalities and styles of posts. I have passed this onto our forum curator just incase it is something that needs addressing. Thanks.
ZMN - If a J-mod has hidden a thread it would be for a good reason. I have spoken with him about this, if he decides to make the changes, he will do so after going through the information I sent him. If he doesn't change it, it's because the right decision was made to delete/hide duplicate or disruptive threads. Thanks.
1st Uruk Hai - Thanks, I've passed it on.
Z A B A B A - I can see why the first F-Mod locked your thread. Your post including the threads title is in all capital letters and doesn't appear as constructive as it could be. Posting on the suggestions thread as advised by the F-Mod would be idea but it's wise to post constructively.
The F-Mod was right to lock your second thread. The Code of Conduct states:
Moderators are valued supporters of our forums and sometimes need to make difficult decisions. These are discussed with us and are made by following guidelines we have provided. Posting to ask for clarification regarding a rule break is fine, but arguing about it is not.
Offences in this category include:
- Creating threads or posts to harass, discredit or defame a specific moderator.
- Creating threads or posts to argue against a moderator’s decision.
- Posting to flame a moderator.
- Continuous posting to defame or discredit moderators or a specific moderator.
- Posting to argue with a specific moderator.
Please be aware of how your posts may look to others.
Nuda Veritas - Thanks for passing this on. I can see that this thread is already locked. The thing is Forum and Player Moderators are normal players too. They are there to help with the rules/code of conduct but they are still players and they all have their own opinions, thoughts and gaming style. I completely see where you are coming from however and have passed this incident onto Mod Kalaya to look into - if it is something that we don't encourage, we'll be in touch with the F-Mod in question.
Pia Carrot - I can see that the F-Mod locking the thread had a reasonable reason.
Thanks again Finance - un-stickied.
UPDATE:
Shy Misery - I saw this and loved your first few posts. I can see why all the posts were hidden on the page you mentioned - it was heading down a route bringing up personal issues and feelings and although this is not against the rules, I could see the negativity coming out which is why the posts were hidden. I understand and appreciate that you can't see the hidden posts but I think the FMod here was trying to stay on topic. I don't think you did anything wrong and I don't believe the Fmod did anything wrong, this was simply a matter of nipping it in the bud before the posts became personal.
Jokku23 - this is something that we are looking at. It's still under discussion here and once we have a clearer line we'll look at communicating this accordingly. At the moment, all will be handled on a case by case basis, I have passed the thread you mentioned on and the Fmod will be contacted if we believe that it was wrong to post on this thread. Thanks for bringing this to our attention.
Shieldbreak - thanks for sending this over. I can tell you that this was fully investigated and looked into when you posted, however, reading through the thread I noticed it seemed you got quite upset when players were sharing their opinions and thoughts. Surely the reason that you would create a thread would be to get a discussion going? That's great but sadly not everyone is going to agree with you and that's the way it is sometimes. If someone is going to disagree there is nothing wrong with accepting their opinion and moving on from it, what it looks like in this case was you reacting negatively to what was said and in return the other player felt the need to defend their opinion causing a vicious cycle. In future if you're unhappy with what a player says, please by all mean voice your opinion then after just report/ignore. No point in going through a huge argument with someone just to get your point across. Everyone is different and maybe as time goes on you'll get a better understanding of what you were both trying to say.
And last but not least: Aeroxmaster - I can see why the Fmod has hidden your post, although said as a joke with your friend I could understand how it could have come across that you were mocking the OP which is why it was hidden. This thread was locked so I didn't see the point in un-hiding it. Please don't take offence, if she had known that you were friends it would have been a different case I'm sure.
Thanks everyone, sorry it's taken me so long to get back to the few I didn't respond to, I've been working on other projects and forgot to update. All issues were reviewed at the time I posted this initially but I didn't get a chance to respond personally. I'll post on the last page so you know this one has been updated.
Thanks for your patience.
- Mod Neena -
Community Manager
Marketing Campaign Executive
@JagexNeena
#FoodCrazy
#TaemTypo
27-Oct-2014 17:39:36 - Last edited on 06-Nov-2014 14:16:41 by Mod Neena
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