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Account recovered

Quick find code: 181-182-72-66185497

Bvne

Bvne

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
After years of not being able to log into my account, being hacked and entirely hijacked, i have FINALLY had my account restored. Thank you to whoever the Jagex employee or volunteer was who helped me regain control of my account.

Happy adventuring friends!

22-Oct-2020 21:29:41

Corder
Oct Member 2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile
Congratulations! :D

I know you haven't asked for it, but I feel it's always good to give a heads up in case. See the below support articles for securing your device, your account and your email.

Having an authenticator is not enough, as if you have an insecure email, hackers can easily disable the authenticator. It's also necessary to ensure that the PC is free of malicious software, so do some checks occasionally.
The easiest way for someone to regain access to your account is to install malicous software like keyloggers.
Happy 'scaping... :)
Securing your account
What is the Authenticator?
Securing your device
Keeping your email secure
Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

22-Oct-2020 22:43:53 - Last edited on 22-Oct-2020 22:45:26 by Corder

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