As someone who works in a Network Operations Center, I cannot express enough how well Jagex handled an unprecedented loss of data.
Unforeseen catastrophes occur, that is an unfortunate inevitability, but I never doubted for a moment that Jagex's engineers were working diligently on a resolution, and that a resolution was in sight.
The precautions set in place, the frequent updates, and the Returning from the Abyss package really went above and beyond, and lives up to the timeless Jagex ability to weave a little story and some humor into any situation.
Thank you to all event coordinators; the consideration that went into keeping up a regular flow of events, while mitigating the time lost for recovered players by refreshing the missed events is admirable.
And of course it's wonderful to have my account access back, seemingly without any losses whatsoever. So a deeply earnest thank you to everyone who worked so diligently on ensuring the data could be recovered.
07-Apr-2021 08:32:26