Forums

cannot claim Hero Pass rewards Thread is locked

Quick find code: 15-16-790-66291906

Change1843

Change1843

Posts: 66 Iron Posts by user Forum Profile RuneMetrics Profile
I cannot claim Hero Pass Premier rewards because my Premier Membership was bought on December 4th and not December 3rd... that is so harsh because I played 2 months for all these rewards and cannot claim them because Premier Membership was bought after? What good does that do? If somebody didn't participate in the event there would be nothing to claim, but if someone was level 175 and they buy it late they cannot claim the rewards... that is so harsh... also on the final day the Hero Pass interface said Ends Today and the task timers had 23 hours left but the event ended with 12 hours left... if I knew it would be like this I would have bought Premier Membership earlier.... it's like the Grinch that stole Christmas why would they program it like this? I contacted support and they said there's nothing they can do... seems so harsh... please make this change

15-Dec-2023 18:55:07

Change1843

Change1843

Posts: 66 Iron Posts by user Forum Profile RuneMetrics Profile
They had a bug with the timer in the interface... the interface of Hero Pass said 24 hours left on the final day... why wouldn't the timer say 12 hours if the Hero Pass was ending in 12 hours? There would be no time to do missions if the event was over right? I bought it on December 4th, they said Hero Pass was September 4th - December 4th. Google Hero Pass ends early reddit... you will see

16-Dec-2023 07:43:37

Tren
May
fmod Member
2003

Tren

Forum Moderator Posts: 92,683 Emerald Posts by user Forum Profile RuneMetrics Profile
Change1843 said :
I contacted support and they said there's nothing they can do... seems so harsh...


If J Mods have said that there is nothing that can be done, then nothing more can be accomplished here.

If you'd like to suggest changes for whatever upcoming iteration of Yak Track/Hero Pass there might be in the future, the Game Content Suggestions Forum would be the best place to post those.
~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

16-Dec-2023 16:30:40

Quick find code: 15-16-790-66291906 Back to Top