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Jagex Launcher

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A Mad Toy
Apr Member 2011

A Mad Toy

Posts: 837 Gold Posts by user Forum Profile RuneMetrics Profile
Is anyone having problems with the Jagex Launcher?!?!? WORST thing ever made! Not like Jagex have done anything better....BUT! I am unable to LOG IN using my username and password. It tells me account password is wrong. Only way I am able to log in is using an email and a different password and the most annoying thing EVER, the email verification code. Is there any way to remove this and return it to the old way of logging in with my Username and old password? This Jagex Launcher belongs in the trash with whoever made it. Sorry not sorry when I pay for this.
(On top of this not to mention the freezing and crashing of the launcher)

**JAGEX PLEASE RETURN IT TO THE WAY IT WAS!**

01-Jun-2023 16:57:57

Mini JIT
Oct Member 2014

Mini JIT

Posts: 2,211 Mithril Posts by user Forum Profile RuneMetrics Profile
@OP, So I upgraded last night and had no problems so far. Finished playing and closed the window from lobby but did not click the ''log out'' button. Switched off the laptop. Today I clicked the launcher (desk top short cut), and I was still logged in and had to type nothing. Not sure how long active sessions run for but guessing 24 hours if they are still using the old system.

As for the forums I still had to log in (from browser) even after I was already in game, but auto type login works and only had to give the email code.

Do not use auto type login or stay logged in if you are using a shared device but that's just common sense.

Would be nice if they could just add a cookie to my device like banks do so not to get a verification every time to use forums.

Not sure why its crashing for you but make sure you are not using the old Runescape launcher at the same time as the new Jagex launcher.

The old system you had to type the password manually. Now you can have a crazy long password and just let auto type fill it in for you.

04-Jun-2023 17:48:58

Hellriot
May Member 2015

Hellriot

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
This is the worst thing theyve done, ive had more game crashes in the last few days than the 7 years playing this account. tempted to just let this maxed iron go to the wind and start a damn new one. death to the jagex launcher...

08-Jun-2023 15:16:27

Applejuiceaj
Nov
fmod Member
2011

Applejuiceaj

Forum Moderator Posts: 45,000 Sapphire Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
what launcher do I download for use on ipad? i dont have a Mac computer or Windows computer. it would be fantastic if the Jagex launcher was in the app store. ty


There's no need to use a launcher on iPad, the regular RuneScape Mobile client is able to use a Jagex Account. Jagex is looking at adjusting the flow in the future so you can change characters without needing to fully log out and back into your Jagex Account.

Original message details are unavailable.
This is the worst thing theyve done, ive had more game crashes in the last few days than the 7 years playing this account. tempted to just let this maxed iron go to the wind and start a damn new one. death to the jagex launcher...

Original message details are unavailable.
Every day I have to remove-uninstall the launcher and download it again. Can't go back to the old way :@

Come on Jagex, give the old way of logging in back please.


The Jagex Launcher is launching the game client that you already had, so it shouldn't be causing crashes.

Debske, you may wish to check that the launcher is fully closed (check the task manager) prior to trying to open it, if it doesn't seem to open without being required to uninstall. I personally found it worked best if I disabled having the launcher start on system startup, which can be toggled in the Launcher options.

For both of you, if you keep running into issues with the launcher, you may wish to ask for assistance in the Community Led Tech Support forum , submit a ticket via the support centre for assistance, and/or provide feedback about the launcher to the launcher team via their feedback survey:
https://jagex.eu.qualtrics.com/jfe/form/SV_4VNZA3wkrMivWhU?source=dlpage

08-Jun-2023 17:47:16

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