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What's proof? - missing items

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NeverMan
May Member 2022

NeverMan

Posts: 46 Bronze Posts by user Forum Profile RuneMetrics Profile
Anything I could provide as proof for missing items? Hopefully a mod can answer this.

If I provide a picture will I just get "it's photoshopped"? It seems likely.

I don't think I can even provide video for it, as that can be edited, too!

So what proof could I provide for a missing item?

Asking for reference in case this does happen again.

04-Jul-2023 06:09:43 - Last edited on 04-Jul-2023 06:09:52 by NeverMan

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
When the account is being checked, Jagex check the digital record of the account activity.
They can see if an item was on the account though they can't see more than a few weeks into the past.
Jagex have the digital record. There is no more proof you need to supply.

Lost item return is not a service provided unlimited times.
If you are having an issue with security, you would be advised to take a more stringent approach to your email, device and account security.
Work through this page of instructions: Security tips
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04-Jul-2023 13:30:08

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