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Can't Claim Premier Rewards

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Celebrianne
May Member 2016

Celebrianne

Posts: 59 Iron Posts by user Forum Profile RuneMetrics Profile
I am unable to claim my monthly premier rewards for November, even though I am a premier member. How can I get help with this problem? Support doesn't list this as a topic that I can write them about.
~May Seren guide you.~

02-Nov-2023 00:41:50

Roddy Piper
Jan Member 2011

Roddy Piper

Posts: 13,757 Opal Posts by user Forum Profile RuneMetrics Profile
When you sign up for premier you get 12 monthly drops, including the month when you got it.

Basically, November through October drops. Then you need to get more premier for another November drop.

Mine expires in December, so this drop is the last one I get from that premier membership.

02-Nov-2023 01:04:52

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
This should not be an issue anymore as Premier Membership is now auto-renewing. It's not like the old Premier Club that you had to buy freshly each year.

Celebrianne
, if you could not claim your November monthly Premier reward, you need to check what type of subscription you have as you might have cancelled your Premier from renewing.
To check: click on 'My Account' at the top of this page and then 'Manage your subscriptions' then 'View by Account'.
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03-Nov-2023 00:14:00

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