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Dogmadirish
Dec Member 2017

Dogmadirish

Posts: 141 Iron Posts by user Forum Profile RuneMetrics Profile
Please can anyone tell me if Jagex customer service has an email address and if they do can they tell me what the address is or if they don't have an email address is there a way to contact them. I have a problem with my Jagex/Runescape accounts and need there help to try and resolve it.

Many thanks in advance.

17-Dec-2023 01:17:39

Tren
May
fmod Member
2003

Tren

Forum Moderator Posts: 92,683 Emerald Posts by user Forum Profile RuneMetrics Profile
Customer Support can be contacted through several links in the Support Centre, depending on what you need to contact them for. Use the Search Bar to quickly find the relevant page.
Support Centre


If you are not finding the assistance you need going through the Support Centre you may create a thread in one of the Community Led Support Forums to describe your issue and get assistance:
Community Led Account Help Forum - For issues related to your account such as account security, log-in issues, display name, registered email, or bans and mutes.
Community Led Payment Support Forum - For issues related to membership or other payments/purchase transactions.
Community Led Technical Support Forum - For issues with getting the game to run on your computer or mobile device.


EDIT: It seems you already have a thread open that was moved to the Community Led Account Help Forum . Please continue to use that thread if you are still in need of assistance. This thread is now closed as a duplicate.
~Tren

Forum issues? ---> See Forum Help
Account issues? ---> See Account Help

17-Dec-2023 06:06:48 - Last edited on 17-Dec-2023 16:13:03 by Tren

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