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Clan Citadel Weekly Bonus Exp

Quick find code: 135-136-902-66182748

gurudarkness
Sep Member 2014

gurudarkness

Posts: 2,459 Mithril Posts by user Forum Profile RuneMetrics Profile
*Apologies if this isn't the appropriate location, I've tried searching and have found nothing relating to this issue*

Clan Citadel weekly bonus exp from gathering resources is not allowing 2 skills(Crafting/smithing) that our citadel Has the skill plots, stating that we do not have the skill plots when going to select either of those two skills for the weekly bonus experience, and has been like this for about 3 weeks now. I have already submitted two bug reports and didn't want to spam the bug report/didn't know how many times I should report an issue using that system. It seemed to have started around the same time the window for selecting bonus exp from the Quartermaster changed to follow all other bonus exp/lamp windows.


Last week I saw One other post referring to having an issue but only saw the response of "use the report bug". So my main questions would be : How many others are having this issue? and How many times is using the Report Bug for the same bug ok before it becomes spam?
~Guru of Darkness~
Family Unity Network - retired Elder

Clan Chat- Fun Cave

03-Oct-2020 12:08:25

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Sep Member 2011

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Posts: 4,879 Adamant Posts by user Forum Profile RuneMetrics Profile
Hey Gurudarkness,

This is exactly the forum this thread should be in so not need to worry to apologise. (clan suggestions/issues get posted here).

This issue is sadly now 3 weeks old :( . It is a known issue to Jagex, we just do not have an ETA on a fix. Different skills are blocked our for different clans. In my clan Smithing, Cooking and Firemaking and greyed out.

1 bug report is enough. Other clan have reported the issue as well so it will be seen. Sadly all we can do right now is send in a bug report and wait patiently for a fix.
Ray
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03-Oct-2020 14:35:47

gurudarkness
Sep Member 2014

gurudarkness

Posts: 2,459 Mithril Posts by user Forum Profile RuneMetrics Profile
Ok, Cool. Thanks for the reply. I figured just one report would be enough but figured since there was no information anywhere that making a post so others can see it's not just them and that we've done our part. Understandable, there's probably tons of lil issues that pop up and go through a priority list, on-top of ease of fix, so as long as we've done our part the rest lays in jagex's hands :) . Hopefully a fix will come soon enough, sucks that it's not as isolated as previously thought but hey we're in this together :D . ~Guru of Darkness~
Family Unity Network - retired Elder

Clan Chat- Fun Cave

03-Oct-2020 16:27:28

Katy1910
Sep Member 2008

Katy1910

Posts: 76 Iron Posts by user Forum Profile RuneMetrics Profile
yes our clan has been reporting it. Saw a mod post that said it will be addressed in order of importance which may take weeks to months. Of course, that post was from a player that used vulgarity which in actuality the word itself, considered vulgar, is an anachronism for a legal term. Also it is very tempting right at this moment. A simple acknowledgment would be the polite way to respond.

26-Oct-2020 14:07:17

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Sep Member 2011

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Posts: 4,879 Adamant Posts by user Forum Profile RuneMetrics Profile
Katy1910 said :
yes our clan has been reporting it. Saw a mod post that said it will be addressed in order of importance which may take weeks to months. Of course, that post was from a player that used vulgarity which in actuality the word itself, considered vulgar, is an anachronism for a legal term. Also it is very tempting right at this moment. A simple acknowledgment would be the polite way to respond.


We are week 6 of this bug :( many clans are upset that this has still not been fixed and it has been really upsetting and frustrating.

In regards to the mods, since they are not told its better for them not to make promises which may not happen. Bugs are dealt with in terms of priority and indeed sometimes it can take weeks or months....like with this for example.

The clan creation bug where people could not create clans lasted 3-4 weeks... -sigh- all we can do is wait
Ray
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27-Oct-2020 01:07:50

gurudarkness
Sep Member 2014

gurudarkness

Posts: 2,459 Mithril Posts by user Forum Profile RuneMetrics Profile
Was just capping at citadel and noticed today that the bonus exp now lights up/gives to all the skill plots in the citadel :D ! so yay thanks for fixing Jagex, hope other clan's had it remedied as well :3 ~Guru of Darkness~
Family Unity Network - retired Elder

Clan Chat- Fun Cave

17-Nov-2020 02:22:33

Kera
Aug Member 2010

Kera

Posts: 11,100 Opal Posts by user Forum Profile RuneMetrics Profile
Yup, the issue was fixed in this weeks update (16th Nov) -

Players are once again able to claim their weekly Bonus XP from the Quartermaster in their Clan Citadel, for any of the relevant skills.


If you are still getting this problem, you should submit a bug report.
Kera:
Proud leader of Shattered Moon

18-Nov-2020 15:16:05

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