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Leading a team irl?

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SofaKing

SofaKing

Posts: 1,854 Mithril Posts by user Forum Profile RuneMetrics Profile
I'm going to apologize in advance because this is near- off-topic thread. It DOES have to do with leading, and you fine people have always been my number 1 source.

Yesterday at work I was given lead position over my maintenance crew for the 20th-ish time. I wrote on our task whiteboard "Everyone: Begin a final sweep of your initial sweep by 6:30am, done by 7am".
IMO not a painful request. Just sweep for 20 minutes at a specific time, then continue your other work. They all know our managers come in at 7am and hate a messy floor.

Through the night, I reminded every one of my associates that I wanted them to start sweeping their section at 6:30, so that it is clean when management comes in at 7. I said please and thank you.

At 6:32am, I got on the loudspeaker and announced the same exact directions.

One person called out, he was very sick. Myself, I swept his section and my own 2 sections. Jesse swept his section like I asked, but Ed... Ed? Ed never swept his portion of the store.

What do I do about Ed? I'm payed the same as him. I'm put in lead over him but I'm in no-way management. This kind of thing happens every Sunday when I'm in lead. This is so very different from leading The True Empire!
EDIT:If this was a scenario in my clan, ED would have already had 3 or 4 'blackmarks' one for every week just this past month or so. He's already kicked from my clan.

Can you relate to this and how, any suggestions?

15-May-2018 20:45:29 - Last edited on 16-May-2018 01:26:25 by SofaKing

DrBrokenBow

DrBrokenBow

Posts: 7,265 Rune Posts by user Forum Profile RuneMetrics Profile
I'm not a manager in any way, but this is my opinion anyway:

If it's in his job description, and he's refusing to do it, then there's a problem. However, if it's an additional task, then there's nothing you can do.

I don't know what job you do, and you haven't really explained other than "maintenance crew", so I don't know if sweeping is included. Like I say though, you can only pull them up on things if they're not doing what is specifically in their JD. MrBrokenBow - Former Leader and Founder of
Rebel Rising

Maxed on the 9th July 2017!

16-May-2018 19:00:44

iMatzz
Jan Member 2023

iMatzz

Posts: 455 Silver Posts by user Forum Profile RuneMetrics Profile
Honestly leading a clan has nothing to do with leading people in your work. I've done both and the first one is much easier. Irl I'm responsible for managing people in sales department, production and logistics. They all are good at what they do, but sometimes (like most people) they forget, they do something wrong, sometimes they are lazy or they don't care enough, sometimes they come to work late, sometimes they call 1 hour before their work start and they say they want a day off and it's totally fine. I know I can't just strike them 3 times and kick them, cause the main difference between leading a clan and leading a people is that when you're leading a clan you're only responsible for *players* and what your clan can achieve; winning competitions/wars etc. When you're leading/managing your employees you're responsible for their life, their families, their both body and mental health and their future.

The thing is you need to know how to approach people. You don't just yell or moan how you're unsatisfied with their work, or beg them to do their freaking job cause bla bla bla. You need to get closer to them, just one step before friendship, to make them realise that not doing their job is not cool, that cheating is not cool. That it is not cool with you or other colleagues. They need to know that it's like showing up late for a date, or not visiting grandma in hospital when she needs them. But at the same time you need to show them full support so they can actually feel appreciated, that they are necessary in your company.

However if it's clear that someone is completed not fit in a company and does not work at all regardless all effort and motivation you give them then I guess it's time to say goodbye to that person since he/she completely does not care about you.

17-May-2018 10:41:23

Darkstar
Oct Member 2010

Darkstar

Posts: 44,567 Sapphire Posts by user Forum Profile RuneMetrics Profile
I think one of the challenges here is you have been appointed his "lead", not his "manager". The latter role would give you more power to fire him, or at least instigate disciplinary measures as set out in your company's policies.

I think if I were in your situation I would reach out to one or more of three people: your HR representative, your manager or his manager. This situation cannot be allowed to continue or others that you lead may start to follow his bad example and the situation will deteriorate further. Management and/or HR need to step in and either bring an end to this behavior or fire him.

BTW I am a manager and lead IRL
Owner of
Dark Dreams
:D

18-May-2018 00:40:26

KitKat
Feb Member 2008

KitKat

Posts: 7,030 Rune Posts by user Forum Profile RuneMetrics Profile
I work in a supervisory position and my question to you would be, did you talk to Ed afterwards? In a non-judgemental way, I would just ask him what happened that the job didn't get done and if possible offer suggestions to help him in the future.

Also it's always good to say please and thank you but sometimes its not what you say, it's how you say it.
Maybe Ed doesn't feel like he has to do what you say. Is it made clear by those who leave you in charge that everyone should be listening to you? As a last resort I would bring it to the attention of a higher up.
Founder of Chill Mates
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18-May-2018 14:28:10

exitium Deus
Dec Member 2015

exitium Deus

Posts: 87 Iron Posts by user Forum Profile RuneMetrics Profile
I am in about the same kind of situation. I work as a compliance manager for a big sales company at the age of 23. This means i am giving advice on situations that could cost the company a lot of money. (fines for not following the law in my country are no joke) However i have to deal with employees who are older, worked for the company way longer, etc. They do not feel like listening to me cause they always did something a certain way. I have dealt with this by first clearly asking them to follow my advice. When that doesnt work i try to see if they understand why they need to follow my advice. If then they still not follow my advice i will go over their head to their manager. This will get them into trouble which i rather avoid. I noticed that after doing so once or twice they will follow the advice i give them. If you can show management you gave 'Ed' every notice that he had to do something and he did not do so they will be able to give him a blackmark. It will count against him when he has a contract negotiation.

29-May-2018 00:28:01

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