The whole process of kicking players out of the citadel immediately as they try to enter makes it look like a bug. The first time this happened to me I tried some 10+ times to get inside, and filed numerous bug reports. I have no doubt this has happened to many other players too.
It should certainly be changed for this reason alone. It's a clunky mechanic that resembles a bug.
You have my support.
~A~
04-Aug-2021 10:13:58