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Mobile app freezing

Quick find code: 450-451-314-66206599

Lady Tyfania
Jul Member 2023

Lady Tyfania

Posts: 194 Iron Posts by user Forum Profile RuneMetrics Profile
Hi!

Lately I've been having the Runescape app freeze while playing. When it freezes sound continues to play. It seems to freeze most often during dungeoneering or occasionally doing a new animation/equipping an item - I wonder if game is having trouble accessing it's files eg storage problem like running from a slow/old hard drive. It often freezes multiple times in a session, sometimes almost straight after reloading the game and performing the first action. I don't think I've had a freeze in a menu yet, just during gameplay.

Each time it freezes I need to restart the app and relog-in, which makes combat quite dangerous as can't always log in straight away.

I'm using an ROG3 phone I purchased only a couple months ago but reoccuring freezing started maybe 2 weeks ago quite noticeable during DXP. No other games have problems on the phone so unlikely to be hardware/harddive issue (have only used 20% storage space on phone).

Hope you can help 😊

06-Mar-2021 01:09:44

Lady Tyfania
Jul Member 2023

Lady Tyfania

Posts: 194 Iron Posts by user Forum Profile RuneMetrics Profile
Also possibly related is not all inventory icons are fully drawn, some like small smouldering lamp are only half drawn in my inventory so look a little weird. Others like large prismatic lamp not drawn at all.

I have allowed game cache to fully download which I thought would resolve it but doesn't seem to have helped.

Thanks!

06-Mar-2021 01:13:06

yammaniow
Mar Member 2007

yammaniow

Posts: 1,828 Mithril Posts by user Forum Profile RuneMetrics Profile
well as you see,no one of any more can be bothered to even reply to the alleged forum for mobile access feed back, which is a sad joke!


there are several similar posts to yours which not surprisingly have all been roundly ignored.

Now some people will say the current issues are to blame for this however the freezing etc has been an issue for so long it's almost a feature of the game now.
I know what I want to do, but can rarely achieve it

03-Apr-2021 09:02:21

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