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Quick find code: 450-451-290-66201486

7 1 4
Sep Member 2019

7 1 4

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile
I have not been able to log into my members account for about a week now. I tried logging in with my non member account and was able to log in and play with no problems at all. When will this problem be resolved? I'm running short on patience. I'm paying 10 bucks a month for no reason. Will you be refunding me or give g me extra days maybe my daily keys that I have not been able to get? Cmon Jagex give us some kind of update or at least let us know you are working on the problem.

03-Feb-2021 01:49:58

Corder
Oct Member 2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile
What is the error you're receiving? Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

03-Feb-2021 02:42:50

7 1 4
Sep Member 2019

7 1 4

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile
I'm not receiving a error code. As soon as I log in 2 seconds later I'm being kicked. I can log into a f2p world with my f2p account and play. But with my p2p I log in then immediately kicked back to my phones home page.

03-Feb-2021 04:32:11

Corder
Oct Member 2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile
When at the login screen, please clear every username and password letters out. Hit backspace a few more times just to make sure there are no stray spaces. Then, type it in manually and sign in.
Mod Zig said :
- Please do not use any auto-fill features. Please make sure to enter your login credentials manually.
- Clear cached files and Cookies
- Delete and re-install app
- Make sure your mobile device has the most up to date operating system

Mod Zig
Jagex Support Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

03-Feb-2021 06:32:52

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