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Won’t let me login to mobile

Quick find code: 450-451-284-66200456

Arigorn55

Arigorn55

Posts: 5 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello, currently the game is not allowing me to log in to mobile for osrs. Everytime I try to login it comes up with “please choose yourself a display name via the website before logging in.”

I have played my account since mobile came out never had problems. But now this keeps happening, I’ve tried uninstalling and reinstalling same problem comes up. It won** let me even try to login with a different account it just automatically tries signing in and won’t let me change the email password or anything.

If someone could help please!

28-Jan-2021 00:40:21

CrabbCake
Nov Member 2023

CrabbCake

Posts: 165 Iron Posts by user Forum Profile RuneMetrics Profile
My friend I am having the same problem. I’m currently in contact with Jagex waiting on the next steps. Happy to know it’s not just me considering I’ve looked everywhere online and no one else has until recently. If I hear anything I’ll keep you posted!

29-Jan-2021 00:18:08

Corder
Oct Member 2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi please try Mod Zig's suggestions Mod Zig said :


- Please do not use any auto-fill features. Please make sure to enter your login credentials manually.
- Clear cached files and Cookies
- Delete and re-install app
- Make sure your mobile device has the most up to date operating system

Mod Zig
Jagex Support Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

29-Jan-2021 19:26:13

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