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MOBILE BANS AND KILLS YOUR ACC

Quick find code: 443-444-98-66089910

Nudist_Pope1

Nudist_Pope1

Posts: 11 Bronze Posts by user Forum Profile RuneMetrics Profile
Do NOT download the mobile version of Runescape. If you have any other apps running that use overlays then Runescapes "anti-macroing" nonsense kicks in and assumes you are botting. I have had this happen to 3 separate accounts, all of which are ironmen which have no reason to bot.

Whats worse is that 2 of these accounts were hardcore so as the bo buster kills them the account is gone forever. Despite 1 having 2 divine coins and the divine jar of light, when they bot buster kills a hardcore it seems to use all available lives. Presumebly because the ban starts as soon as the account is killed so there isn't a cutscene/option/ability to use the coin/jar.

I've reported this to Jagex who firstly told me the bot buster killed me, then told me the bot buster can't kill accounts (despite mods having videos of this on youtube) and now they can't even give me 2 minutes to send a reply to me even though I've lost 800+ hours of gameplay, £100s worth of bonds/customisations.

This has happened 3 times now Jagex can you please acknowledge that your "bot buster" is getting triggered by simple apps on peoples phones.

TAKE SOME RESPONSIBILITY NOW AND ACTUALLY LOOK INTO THIS

15-Mar-2019 17:50:05

Paige
Jun Member 2014

Paige

Posts: 1,384 Mithril Posts by user Forum Profile RuneMetrics Profile
Good luck getting your accounts back. For all the money jagex makesfrom microtransactions their customer support remains quite lacking
Daenerys Stormborn of the House Targaryen,
the First of Her Name, the Unburnt, Queen of the Andals, Rhoynar & the First Men, Protector of the Seven Kingdoms, Khaleesi of the Great Grass Sea, Breaker of Chains, Liberator of Ardougne, Savior of the Elves, and Mother of Dragons

18-Mar-2019 01:39:11

Paige
Jun Member 2014

Paige

Posts: 1,384 Mithril Posts by user Forum Profile RuneMetrics Profile
Bump
Daenerys Stormborn of the House Targaryen,
the First of Her Name, the Unburnt, Queen of the Andals, Rhoynar & the First Men, Protector of the Seven Kingdoms, Khaleesi of the Great Grass Sea, Breaker of Chains, Liberator of Ardougne, Savior of the Elves, and Mother of Dragons

18-Mar-2019 01:39:50 - Last edited on 18-Mar-2019 01:40:25 by Paige

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