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Can't login

Quick find code: 443-444-883-66260383

MTX Land
May Member 2020

MTX Land

Posts: 320 Silver Posts by user Forum Profile RuneMetrics Profile
Hi there,

For some reason, when logging in with username and password, it doesn't work... It redirects me to the RuneScape website, enter user and pass, then it just reboots the app to the same login screen. Anyone else with a similar issue/fix?

Thanks!

17-Aug-2022 01:00:18

Tradesman2
Feb Member 2011

Tradesman2

Posts: 94 Iron Posts by user Forum Profile RuneMetrics Profile
Continuously having the same issue myself. The mobile app for many months now has been giving me this infinite login loop about 90% of the time. It seems to open a new window for the login, then goes back to the main screen asking me to login, then goes and opens that login window again, then back to main screen.

Sometimes clicking the upper right icon and selecting open in chrome works, sometimes not. Today it just said sorry we are having technical difficulties when trying to login.

I will try to delete the app and reinstall it a second time to see if that helps.

EDIT/UPDATE:
Ok, so my 1st reinstall of the mobile app did not break the loop and let me actually login, however a second delete and reinstall allowed me to login to the mobile app once.

02-Sep-2022 19:03:24 - Last edited on 02-Sep-2022 19:12:42 by Tradesman2

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