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App Crashes on Pixel Pro 6

Quick find code: 443-444-834-66233794

Jun

2018

Selbun

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

I've been a long time player since 2006, and have played RuneScape on my pixel 3 and pixel 5 without any issues, however on my new Pixel Pro 6 it crashes after the tap to open screen meaning the app constantly crashes. It never gets past that screen, i've tried all the usual troubleshooting, and can only think that it's the app having some sort of problem, maybe due to the new processor being used? no idea.

Would appreciate you fixing this issue as soon as possible.

27-Oct-2021 22:31:06

Inshallah420

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Same for me. I get to login screen. I login and then it takes me right back.

29-Oct-2021 06:49:37

Jul

2019

Acylation

Posts: 124 Iron Posts by user Forum Profile RuneMetrics Profile

Same here, can't even get the game to download properly.

29-Oct-2021 14:09:35

dddiamonddd

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile

Same - also on a P6 Pro. It opens to the screen asking me to download additional data and then it immediately crashes me back to my home screen.

01-Nov-2021 20:09:04

Feb

2021

Bruches

Posts: 82 Iron Posts by user Forum Profile RuneMetrics Profile

Same exact situation for me. Factory settings with day 1 update on pixel 6 pro

03-Nov-2021 18:17:13

May

2019

Pekempy

Posts: 176 Iron Posts by user Forum Profile RuneMetrics Profile

Got some further information if it's helpful to the team:

Logcat on Pastebin:

SLFwHuSB

YouTube video showing the crash:

/watch?v=C3pnUS8sc6U

Pekempy

10-Nov-2021 14:42:48 - Last edited on 10-Nov-2021 14:43:32 by Pekempy

1

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