Image above is account overwritten. I created a new account on old school and is now the only one available. Account shown is not even searchable on Hiscores.
When is the last time you signed in to that account?
Was the account created with an email or a social login i.e Google or Facebook?
Do you still have access to the registered email (if any)?
Life is like a camera: Just
focus
on what's important,
capture
the good times,
develop
from the negatives, and if things don't work out,
take another shot
!
Sir jakethy
said
:
Just purchased membership thinking I would be signed into this account not sure how to get support or refund
It will be a good idea to double check you've signed in as the correct account on site.
You can do so by clicking the profile that shows in upper area with an avatar.
Refunds can be requested here:
Request a refund
Life is like a camera: Just
focus
on what's important,
capture
the good times,
develop
from the negatives, and if things don't work out,
take another shot
!
I have emails showing " hello iNSANExSHOTz" dated april 22nd then today when I charged for subscription via app I got an email saying "welcome sir jakethy" same email but were seperste accounts. Sir jakethy was made because RS3 accounts were not allowed on old school app
Refund isnt necessary because it activated a free trial but what happed to account? It is not searchable on hi scores, unless stats are too low. I have had account forever and its just gone..
I'm not sure what might have happened here, but I'll fire off a guess.
If you created the new account using a social login i.e Google, then try registering an email to it. After that, try logging in to your old account again.
If the above is not the case, it's possible you or someone else renamed the account. Try resetting your password using the link and then see if you can log in.
Reset your password
Life is like a camera: Just
focus
on what's important,
capture
the good times,
develop
from the negatives, and if things don't work out,
take another shot
!