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Can't login on mobile.

Quick find code: 443-444-768-66212743

of 2
Corder
Oct Member 2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile
Try clearing your login, and hit clear a few more times, then log in manually without auto-fill. Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

23-Apr-2021 20:24:53

Mrs Ogg
Oct Member 2016

Mrs Ogg

Posts: 1,182 Mithril Posts by user Forum Profile RuneMetrics Profile
What do you mean Corder, 'clear login'?

we don't get to the login bit where you type in username, as the link to get to that takes us to the cookie policy which hasn't got any accept/ deny/ any other buttons on it.

23-Apr-2021 20:34:29

Corder
Oct Member 2017

Corder

Posts: 27,892 Sapphire Posts by user Forum Profile RuneMetrics Profile
Odd - have you tried reinstalling the app and made sure your OS is up to date? Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

23-Apr-2021 20:39:50

Mrs Ogg
Oct Member 2016

Mrs Ogg

Posts: 1,182 Mithril Posts by user Forum Profile RuneMetrics Profile
i have uninstalled and reinstalled 3 times,
i have cleared the rs cache in the apps settings,
i have posted on the report a bug thread last month,
i have a samsung a40 with android 11, it is up to date.

23-Apr-2021 20:47:55

Zeeq
Oct Member 2020

Zeeq

Posts: 63 Iron Posts by user Forum Profile RuneMetrics Profile
yes. i have done everything vodkaberry has said too.

It wont take me to the login screen. when i press the login with email button it just redirects me to the cookies policy.

So i am waiting on an answer or a fix.

23-Apr-2021 21:50:26

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