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Mobile log in lost all my STAT

Quick find code: 443-444-620-66187102

tullydude

tullydude

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
I am able to log into my OSRS account and all my saved progress is there but today when I logged into RS3 on my phone it was as if I had a new account. All my progress is completely gone and it is asking me to follow a new tutorial. I have a members account. My only log-in is my email and password which works fine in OSRS. Please advice. I have lost years of progress now.

*PLEASE SEE BELOW

02-Nov-2020 04:57:52 - Last edited on 02-Nov-2020 05:14:09 by tullydude

tullydude

tullydude

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
I solved my own issue. I have the same email account attached to two profiles which is very confusing since I did not know that was possible and I complicated this for myself. I apparently was using a log-in name and password for RS3 (which I have had for several years) which was attached to the same email for my OSRS account (that I made in Sept) and when I tried to log into my RS3 using my email it set me up with a new account. I'm glad it only took me an hour or so to figure out. I'm leaving this here in case anyone else has the same issue.

02-Nov-2020 05:13:06 - Last edited on 02-Nov-2020 05:15:11 by tullydude

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