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OSRS mobile app not working

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French Cries
Jun Member 2022

French Cries

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile
All my apps are up to date, including my phone (Android S10) restarted my phone several times...app only works when connected to wifi. Without wifi, it just says "Error connecting to server, please check your network connection and try again" its been a week. I want a refund. Thanks

02-Jul-2022 04:56:26

IcyCharizard
Feb Member 2021

IcyCharizard

Posts: 12 Bronze Posts by user Forum Profile RuneMetrics Profile
So I figured it out. It worked after I deleted the app, restarted the device, reinstalled the app. Then I logged in like normal. If you logout or get discounted; however, you need to sign out of your account completely in whatever client you have with the Jagex login. But once you log out and then in again, you should be able to log in for one session. If you log out, repeat these steps to login.

07-Jul-2022 03:14:02

Local Files
Oct Member 2021

Local Files

Posts: 423 Silver Posts by user Forum Profile RuneMetrics Profile
Original message details are unavailable.
Mine was working upgraded phone service to 5g same phones and now I get the error connecting to server alarm. Hello,

Have you tried the solution
Icycharizard
mentioned above? This often does the trick when facing these kind of login issues. DO make sure your mobile device is running on the latest available version/update for both mobile and the application. Ooh, shiny things!

12-Jul-2022 16:46:13 - Last edited on 12-Jul-2022 16:47:01 by Local Files

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