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Fox Stevnson
Aug Member 2023

Fox Stevnson

Posts: 40 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello, I seem to be having issues with the mobile version of the game on my iPad. Everytime I login it forces me to use Authenticator even though I have remember for 30 days checked. It also forces me to login to my Ironman when I manually type in my mains info. It doesn’t even matter if I use the wrong info or the wrong authentication number it still logs me into the same account. On my laptop I don’t have these issues. I have redone loaded the app several times. Any help would be appreciated!

22-Oct-2020 06:56:44

The F1tz
Jul Member 2020

The F1tz

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
I was also having same Authenticator issues and after deleting app and resetting phone now when I log in using my details I come up on tutorial island starting again. Same issue on my new iPad but on my older ipad I can log in fine

22-Oct-2020 13:38:50

The F1tz
Jul Member 2020

The F1tz

Posts: 4 Bronze Posts by user Forum Profile RuneMetrics Profile
I was also having same Authenticator issues and after deleting app and resetting phone now when I log in using my details I come up on tutorial island starting again. Same issue on my new iPad but on my older ipad I can log in fine

22-Oct-2020 13:38:53

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
Brother JL


I don't have any advice about the Authenticator but I can give you advice about the issue of logging in to the wrong account.

Does your Ironman account have an email login or do you use the shortcut Game Centre login?
If you use the shortcut Game Centre login, log into the account, go to account settings and set an email login and password.
Instructions: Add a login email to Game Center accounts

Once you have an email login set on the account you should be able to choose to log into whichever account you want from the login page.
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22-Oct-2020 13:50:55

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
The F1tz


The instructions above will work for you too.

You have accidentally created a new account with the Game Centre shortcut login and now this new account is stickied and you can't get into any other account.

Log into the new account, get it to the point where you can go to account settings and set an email/pw login.
Then log out.
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22-Oct-2020 13:55:58

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