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Mobile logging issue

Quick find code: 429-430-854-66197623

11010100

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

Im trying to log into mobile but i keeps redirecting me to the website to log in but it keeps saying my info is incorrect. but i can log on the desktop client with the same info just fine. why is it redirecting me to the website instead of being able to log on from the app????????????

10-Jan-2021 04:30:38

Oct 2017

Corder

Posts: 27,893 Sapphire Posts by user Forum Profile RuneMetrics Profile

11010100 said :
Im trying to log into mobile but i keeps redirecting me to the website to log in but it keeps saying my info is incorrect. but i can log on the desktop client with the same info just fine. why is it redirecting me to the website instead of being able to log on from the app???????????? Please clear out your username and password in the form. Do not use the auto fill. Keep clearing until spaces are gone. Try again. Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

10-Jan-2021 14:18:22

Jun 2023

99 Rang3d

Posts: 2 Bronze Posts by user Forum Profile RuneMetrics Profile

I followed the suggestion for logging in through samsung internet rather than my default browser. In the top right there is a "menu" button on the mobile browser login screen. Click that and the last option is something like "open in samsung browser". Boom fixed it. Seemed to be a browser issue for me.

This is a copy paste from another thread. Hope this helps. Others have said to clear cache's but that didnt work for me.

12-Jan-2021 02:29:34

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02-Jun-2021 05:26:27

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