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MY MAIN WAS HACKED AND BANNED
Quick find code: 429-430-757-66152826
Hi there
It depends what offence the account has been banned for as to whether you will be able to appeal.
Go to the Account Bans support page and read it.
The unappealable offences are listed.
As long as the offence your account was banned for is not on that list you can use the 'Appeal a Ban' button on the page. Note: you must be logged in to the banned account on the website.
You cannot provide evidence - you don't have any.
The account was used while you were absent from it.
It doesn't matter because Jagex already have all the information they need saved in the digital record of your account.
While you wait for a response (which can take up to 14 days), spend some time reviewing your security.
Instructions:
Securing your mobile device
Securing your account
xOS SKILLERx
It depends what offence the account has been banned for as to whether you will be able to appeal.
Go to the Account Bans support page and read it.
The unappealable offences are listed.
As long as the offence your account was banned for is not on that list you can use the 'Appeal a Ban' button on the page. Note: you must be logged in to the banned account on the website.
You cannot provide evidence - you don't have any.
The account was used while you were absent from it.
It doesn't matter because Jagex already have all the information they need saved in the digital record of your account.
While you wait for a response (which can take up to 14 days), spend some time reviewing your security.
Instructions:
Securing your mobile device
Securing your account
Forum Community Helper -
Information about Moderators and Community Helpers
13-Apr-2020 10:03:11
I would also change your password to your runescape account, the email associated with it, and set up the two step verification Jagex offers. This will help your account security and protect yourself from future hacks.
Hello there! I'm literally that Scrub
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15-Apr-2020 20:38:02
Also I just found out if you go to My Account>Active Sessions> Click end all mobile or whatever. This will end all mobile saves on phones that may have your account on! That way if your info is saved then it should be deleted/ you need to reenter your information. However I still recommend changing your passwords and stuff though!
Hello there! I'm literally that Scrub
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15-Apr-2020 20:58:15
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