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maxed tbow

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile

So I had a account. The name was fimaster100 which was compromised and I don't have access to that email no more. I worked so hard on my account. I tried to do the account recovery options and keep getting denied. I don't know what's going on.

16-Dec-2019 22:17:42

May 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

pk man 93

If you are being denied recovery, click on the link in the deny email to find out the reasons.
Jagex will tell you what information needs to be improved.

Have a read of the Denied password resets information page for a list of the kind of information Jagex want to see.

Make sure you are identifying the account correctly i.e. correct login.
The login is what you set when you created the account. It will be either a username (if the account is > 9 years old) or an email (if the account is < 9 years old).

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17-Dec-2019 05:30:31

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