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Account Security and password

Quick find code: 429-430-394-66281854

jujutex
Nov Member 2023

jujutex

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello, I've been playing for over a year on my mobile-created account. It was created with the email I have set to the play store connected to my phone. I first noticed the issue when going through the stronghold of security a few months back but now it is blocking other features (dairies, and bank slots). But the issue is when the account was made it just made the account in full through the set email. I was never asked to create a password. So when I tried to set an authenticator to complete the listed activities above the website tries to verify I am the account holder and asks me to provide the account password. But as stated above i haven't made a password to my account because it bond to the email i created the account with. So i am asking is there a way to connect an authenticator without typing in the password or to see the password currently with the account or a way to change the password without typing in the current password( these last 2 sound extremely sus, and i hope there isn't)

14-Jun-2023 13:01:09

Malua
May Member 2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile
Hi there
jujutex


It sounds like your RuneScape account is a third party account and not yet a full account.

The email that is attached to your Google? play store account is not automatically also the login for the RuneScape account even though you created your RS account through the play store.

You actually have to set a login email and password to your RS account to get access to the blocked game features and also to be able to set Authenticator.
Instructions: Add a login email to third party account
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14-Jun-2023 13:36:48

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