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Log in loop problem

Quick find code: 429-430-217-66256004

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stunik94
Oct Member 2021

stunik94

Posts: 16 Bronze Posts by user Forum Profile RuneMetrics Profile
About halfway through the beta testing program the problem started, I couldn't log in anymore.
https://imgur.***/a/FoziGfz
I had to make peace with it for the time being since it was just the beta, I could play the normal mobile client no problems.
Now since the release of the beta to live the same problem got back.

I've tried:
- reinstalling the app
-removing, rebooting the phone, installing
-clear cache
-clear data

so far nothing worked yet.
My phone is an OnePlus 7T pro MClaren edition
Android version: Oxygen OS ********.HD01 BA
the phone has 12! Gb ram so it should be up to spec?

23-Jun-2022 11:01:32

Rarest Iron

Rarest Iron

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
I cannot login with the Jagex side of the mobile login. Says something about cookies being denied. -3. I have my cookies turned on in browser like it keeps telling me to do. Still not working. I’ve deleted the app. Rebooted my iPad. I have no idea how to fix this. Please help

Device iPad Pro 3rd gen
Version 15.5
Verizon
5g
Wi-Fi yes

23-Jun-2022 14:24:51

EG DAAS

EG DAAS

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
I jave the same peoblem.
I have tried on another Android device and it works, only differenfe is I am running Andriod 9.0 and works on the phone running Andrioid 10.0.

Specifications say it would work on Oreo 8.0 upwards so not sure what the issue is. EG DAAS

25-Jun-2022 08:26:00

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