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Login wrong account?

Quick find code: 429-430-189-66250339

Apr

2021

At Aol

Posts: 3 Bronze Posts by user Forum Profile RuneMetrics Profile

Hi, couldnt find this by searching. I log into my alt on my mobile client using my alts details and my main instead logs in. I was confused i tried it 3 more times. Every time i log into my game using either my mains or my alts login info its my main that logs in.

Ive been using the same installed client for a couple years. The tablet is not new in other words and i was using both accounts as of yesterday. whats going on?

one more thing to add.... it just asked for my birthday which i didnt put in i just closed my app. Is this new wtf is going on here?

07-Apr-2022 12:27:08 - Last edited on 07-Apr-2022 12:31:01 by At Aol

May

2006

Malua

Posts: 43,113 Sapphire Posts by user Forum Profile RuneMetrics Profile

Hi there

shoot2keel

Firstly, the birthday issue:
I am assuming your mobile is android. You do have to record your birthday as Jagex is getting more careful about the age of people playing Runescape.
The information article about this is: Google Log in Issue

Do the birthday and see if that helps your login problem.
If it doesn't, it sounds like your mobile has locked itself to one account meaning everytime you login, it always takes you to the one account regardless of the login information you enter.

Did you have a login email/password for both accounts?
Have you tried uninstalling and re-installing the app?

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08-Apr-2022 00:14:21 - Last edited on 08-Apr-2022 00:18:18 by Malua

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