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Account reset?

Quick find code: 429-430-103-66226657

XpozR x

XpozR x

Posts: 1 Bronze Posts by user Forum Profile RuneMetrics Profile
Hello,
I’m having an issue with my account it seems to have been reset to tutorial island and all my progress has been lost. I’ve been through all the usual suspected issues e.g logging in through Game Center, google, Facebook etc but they all started new accounts so I assume it can*t be a different log in. I recovered my old account from many years ago and started playing through the lockdown again last year but when I came back to playing again recently I discovered my password wouldn’t log me in (I had a warning saying my password may have been compromised) so I’ve changed it and logged in hoping to continue my journey only to be taken to tutorial island. I still have the email from 30/4/2020 requesting the password change so I know it’s the right log in email address. Can anybody shed light on this it would be much appreciated.
Original username: Ree E

25-Aug-2021 20:28:10

Corder
Oct Member 2017

Corder

Posts: 27,893 Sapphire Posts by user Forum Profile RuneMetrics Profile
I want to say that it's possible to have a different login email than registered contact email.
If you think you might be on the wrong account, try locating your login here: Can't log in

If you're on the right account, I think you might be on the wrong game. It's important to note that there are 2 different RuneScape games - OSRS and RS3 - your account will have different progression in the 2 games, and if you've never played the other, you will start on Tutor island.
RuneScape 3:
https://www.runescape.***/download

OldSchool RuneScape:
https://oldschool.runescape.***/download
Life is like a camera: Just focus on what's important, capture the good times, develop from the negatives, and if things don't work out, take another shot !

26-Aug-2021 06:39:35

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